Ay'Kira Dillard
Greenville,SC
Summary
Experienced leader with strong background in guiding teams, sales, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
6
6
years of professional experience
Work History
Administrative Coordinator / Lead Logistics Specialist
Wholesale Glass Distributors
Mauldin, SC
01.2022 - 01.2026
- Prepared executive-level weekly and daily operational reports using advanced Excel functions
- Oversaw high-volume data management ensuring accuracy and financial integrity
- Supported accounts receivable processes including payment tracking and documentation
- Coordinated dispatch logistics and cross-departmental communication
- Maintained compliance-focused documentation systems and accounting records
- Resolved billing discrepancies to ensure accurate invoicing and client satisfaction
Assistant Manager & Operations Assistant
Windsor
Greenville, SC
01.2021 - 01.2022
- Supported operational leadership with payroll data entry and scheduling coordination
- Maintained employee records and onboarding documentation
- Contributed to workflow optimization and administrative efficiency
Claims Specialist (Remote)
Concentrix
01.2021 - 01.2022
- Reviewed documentation for regulatory compliance and accuracy
- Managed confidential digital case files
- Communicated with clients via phone, email, and chat platforms
Remote Administrative Support
SB Administrative Services, LLC
01.2020 - 01.2021
- Maintained organized digital filing systems
- Updated client records and responded to administrative inquiries
Education
Marketing (Some College) - Marketing Management And Research
Claflin University
05-2020
Contract Law Certificate - undefined
HarvardX
01-2025
Women's Entrepreneurship - undefined
Cornell University
01-2024
Skills
- Executive & Senior Leadership Support
- Operational Reporting & Analysis
- Accounts Receivable & Financial Documentation
- Compliance & Records Management
- Calendar & Workflow Coordination
- Process Improvement
- Professional Communication
- Microsoft Office Suite
- Google Workspace
- Customer communication
- Sales reporting
- Sales strategy development
Timeline
Administrative Coordinator / Lead Logistics Specialist
Wholesale Glass Distributors
01.2022 - 01.2026
Assistant Manager & Operations Assistant
Windsor
01.2021 - 01.2022
Claims Specialist (Remote)
Concentrix
01.2021 - 01.2022
Remote Administrative Support
SB Administrative Services, LLC
01.2020 - 01.2021
Contract Law Certificate - undefined
HarvardX
Women's Entrepreneurship - undefined
Cornell University
Marketing (Some College) - Marketing Management And Research
Claflin University