Ayla Gabriel
Independence,Missouri
Summary
Focused on providing professional service and support to every office visitor. equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette.
Overview
2
2
years of professional experience
Work History
Receptionist
Midwest Tinting
Independence, Missouri
03.2026 - Current
- Greeted and assisted customers in a friendly and professional manner.
- Managed phone calls and scheduled appointments efficiently.
- Organized and maintained reception area for a welcoming environment.
- Collaborated with team members to ensure smooth daily operations.
- Utilized office software to manage documents and communications effectively.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Monitored inventory levels and ordered supplies regularly.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Welcomed visitors at reception, providing assistance and information. and provided them with assistance.
Customer Interaction
Midwest Tinting
Overland Park, KS
03.2026 - Current
- Greet incoming clients and consult on window film options for vehicles, homes, or commercial buildings.
- Identify value-added solutions, promote product options, and generate sales through customer relationship management (CRM) tools.
- Draw up formal service estimates, follow up on pending inquiries, and book shop appointments.
- Assist with daily shop reporting, payment processing, invoicing, and cash counts.
- Assisted customers with product inquiries and service-related questions.
- Resolved customer complaints by providing timely and effective solutions.
- Collaborated with team members to ensure smooth daily operations.
- Followed company policies and procedures in all customer interactions.
Senior Social Media and Marketing Manager
Nirvana Coffee And Games
10.2024 - 01.2025
- Developed and executed a company's social media strategy and pages, creating engaging content, managing online presence, and analyzing performance.
- Monitored trends, engaged with followers, and collaborated with other teams to maintain brand consistency.
- Made the brand logo and menus.
- In charge of all potential marketing items, like cups and merch.
- Developed marketing campaigns to promote coffee and gaming events.
- Managed social media accounts to engage with customers and drive traffic.
- Collaborated with team members on event planning and execution activities.
- Assisted in organizing community events to boost customer engagement and loyalty.
- Generated ideas to increase sales through creative promotions.
- Created content for newsletters to inform customers about upcoming promotions.
- Developed social media marketing strategies to help brand company and increase sales.
- Maintained relationships with key customers through regular communication.
- Analyzed market trends to identify potential opportunities for growth.
Education
high school diploma -
EPIC Charter schools
Tulsa, Oklahoma12-2018
Skills
- Communication
- Creativity
- Computer literacy
- Critical thinking
- Adaptability
- Attention to detail
- Problem solving
- Teamwork
- Project management
- Data analysis
- Social media design
- Digital artwork
- Marketing
- Trend analysis
- Collaboration
- Document management
- Appointment scheduling
- Transcription and dictation
- Meticulous and organized
- Business operations
- Front desk operations
Awards
President's Award for Academic Excellence
Languages
- English, main
- French, intermediate
Preferred Name
Rowen Lewis
Timeline
Receptionist
Midwest Tinting
03.2026 - Current
Customer Interaction
Midwest Tinting
03.2026 - Current
Senior Social Media and Marketing Manager
Nirvana Coffee And Games
10.2024 - 01.2025
high school diploma -
EPIC Charter schools