Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic
Ayla Oztunc

Ayla Oztunc

Raynham,MA

Summary

Hardworking professional offers hospitality experience and enthusiasm for helping others. Familiar with organizing seating for individuals or parties to maximize guest satisfaction. Comfortable working in fast-paced environments to handle demanding workload, as well as comfortable communicating with individuals.

Overview

1
1
year of professional experience

Work History

Restaurant Hostess

Stoneforge Tavern
Raynham, MA
06.2024 - Current
  • Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
  • Balanced cash register at end of shift according to established procedures.
  • Completed daily side work tasks assigned by management such as rolling silverware or folding napkins.
  • Adhered to all safety regulations set forth by the restaurant management team.
  • Performed opening and closing duties such as restocking supplies and cleaning work areas.
  • Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
  • Managed reservations, waitlists, and special requests for large parties.
  • Communicated with kitchen staff regarding customer feedback or complaints.
  • Assigned seating arrangements based on customer preferences and restaurant policies.
  • Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.

Show Operator

Jordan's Furniture (enchanted village)
Avon, MA
10.2023 - 12.2024
  • Performed routine maintenance on equipment to ensure optimal performance.
  • Monitored and adjusted machine operations as needed for quality assurance.
  • Maintained cleanliness of work area and equipment in accordance with safety regulations.
  • Collaborated with coworkers to perform projects quickly and meet business goals.
  • Learned and followed safety and emergency procedures.

Education

Equine Science

Bristol County Agricultural High School
Dighton, MA
06-2026

Skills

  • Guest Relations Management
  • Dining customer service
  • Conflict Resolution
  • Dining crew workflow optimization
  • Customer Service
  • Handling Complaints

Affiliations

  • Girl Scouts

References

References available upon request.

Timeline

Restaurant Hostess

Stoneforge Tavern
06.2024 - Current

Show Operator

Jordan's Furniture (enchanted village)
10.2023 - 12.2024

Equine Science

Bristol County Agricultural High School
Ayla Oztunc