Summary
Overview
Work History
Education
Skills
Languages
Volunteer Experience
References
References
Timeline
Generic

AYLANI TOSCANO

McAllen,TX

Summary

Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Highly skilled in customer service with valuable experience as a waiter, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.

Overview

4
4
years of professional experience

Work History

Server

Olive Garden
, TX
06.2024 - Current
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Followed health safety guidelines when preparing and serving food products.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.

Restaurant Hostess

Olive Garden
07.2021 - 07.2022
  • Over the past year and a half working as a restaurant hostess, my ability to create a welcoming atmosphere for guests, greeting them with warmth and professionalism as they arrive
  • Through managing reservations and seating arrangements effectively, I've developed strong organizational skills and a keen eye for balancing the flow of guests to ensure smooth service throughout the dining experience

i

Dance Instructor

  • I have been dancing since I was 2 years old and have been dancing ever since
  • I taught lyrical, jazz, contemporary, tap, and ballet of all ages

Education

High School Diploma -

Sharyland Pioneer High School
05.2024

Skills

  • Teamwork
  • Leadership
  • Teaching
  • Problem-solving abilities
  • Hard work and dedication
  • Core fitness
  • Customer Service
  • Experience
  • Organization
  • Guest Relations Management
  • Conflict Resolution
  • Dining customer service
  • Supply Restocking
  • Safe Food Handling

Languages

Native/Bilingual, Native/Bilingual

Volunteer Experience

  • Diamond Belle in Sharyland Pioneer High School
  • Miss Rio Grande Valley Teen USA
  • Greater Gold's Foundation
  • Mission Police Department Superheroes Unite Childhood Cancer Awareness Event
  • Food banks

References

References available upon request.

References

References available upon request.

Timeline

Server

Olive Garden
06.2024 - Current

Restaurant Hostess

Olive Garden
07.2021 - 07.2022

Dance Instructor

High School Diploma -

Sharyland Pioneer High School
AYLANI TOSCANO