Ayleen Galvez
Nacogdoches,TX
Summary
Dynamic and innovative professional with 1+ years of proven experience in team lead and customer service experience. Works well under pressure. Successful in meeting deadlines, organized, focused, excellent communicator and ability to multi-task. Capable of working within a fast paced & amp; challenging environment and can make a real commercial impact as well as improve an employee & business performance.
Overview
4
4
years of professional experience
Work History
Kitchen Staff Member
Chick-fil-A
Nacogdoches, TX
05.2023 - 11.2024
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
Host
Auntie Pastas
Nacogdoches, TX
04.2021 - 01.2022
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Education
High School Diploma - N/a
Nacogdoches High School
Nacogdoches, TXSkills
- Guest relations
- Quick & efficient
- Multitasking proficiency
- Strong interpersonal skills
- Problem solving
- Adaptability
- Order of accuracy
- Attention to detail
Languages
English
Full Professional
Timeline
Kitchen Staff Member
Chick-fil-A
05.2023 - 11.2024
Host
Auntie Pastas
04.2021 - 01.2022
High School Diploma - N/a
Nacogdoches High School