Aylin Paniagua
Yakima,WA
Summary
Dynamic leader with proven expertise in customer service and team leadership honed at McDonald's. Excelled in enhancing customer satisfaction and improving safety procedures, demonstrating exceptional decision-making and conflict resolution skills. Achieved significant milestones in staff training and development, fostering a productive and engaging work environment.
Overview
2
2
years of professional experience
Work History
Manager
McDonald's Restaurant
07.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Improved safety procedures to create safe working conditions for workers.
Education
High School Diploma -
La Salle High School
3000 Lightning Way, Union Gap, WA 9890306-2023
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff training and development
- Relationship building
- Sales techniques
- Conflict resolution
Languages
Spanish
Native or Bilingual
Timeline
Manager
McDonald's Restaurant
07.2023 - Current
High School Diploma -
La Salle High School
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