Aylissa Reese
Nashville,TN
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
TJ Max
Nashville, TN
03.2023 - 12.2023
- Engaged customers to promote products
- Utilized upselling techniques to increase sales
- Processed transactions accurately and efficiently
- Provided product information and answered customer questions.
- Demonstrated knowledge of store products and services.
Customer Service Associate Cashier
Wendy's
Nashville, TN
01.2023 - 07.2023
- Adhered to company policies and procedures
- Followed security protocols for cash handling
- Provided information about products and promotions
- Provided excellent customer service by listening to customer needs and responding accordingly.
- Answered incoming calls from customers seeking assistance or requesting information about products and services.
- Addressed customer complaints in a timely manner while maintaining a professional attitude.
Store Associate
HEB Grocery Store
Beaumont, TX
05.2021 - 12.2022
- Greeted customers and assisted in locating products
- Provided product information and recommendations
- Resolved customer inquiries and complaints
- Provided cash register operations and handled customer payments.
- Addressed customer complaints in a professional manner.
Education
High School Diploma -
Bob Hope School
Port Arthur, TX06-2022
Completed 1 Year - Early Childhood Education
Tennessee State University
Nashville, TNSkills
- Time Management
- Computer Technology
- Empathy
- Problem-solving
- Communication
- Fast-Paced
- Dependable
- Customer Service
- Positive and professional
Timeline
Retail Sales Associate
TJ Max
03.2023 - 12.2023
Customer Service Associate Cashier
Wendy's
01.2023 - 07.2023
Store Associate
HEB Grocery Store
05.2021 - 12.2022
High School Diploma -
Bob Hope School
Completed 1 Year - Early Childhood Education
Tennessee State University