Years of Sales
Ayman Iham
Real estate Agent
Queens ny,NY
Summary
Target Job Location: Qatar; USA; UAE
Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth. Adept Realtor with more than 6 years in Sales Consultant roles with Major companies. Determined and experienced in client rapport, marketing strategies and business-to-consumer sales. Seasoned expert at communicating smoothly with contacts and persuading others to propel sales and boost revenue. Majoring in Family Science with a concentration in Child Development & Human Resources Management.
Overview
6
6
Work History
Real Estate Agent
Hagstrom Real Estate
New York, NY
01.2021 - Current
- Communicated with clients to understand property needs and preferences.
- Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
- Maintained connections with clients to encourage repeat business and referrals.
- Negotiated, facilitated and managed real estate transactions.
- Developed and maintained relationships with clients through networking, postcards and cold calling.
- Advertised client properties through websites, social media and real estate guides.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Assisted clients in financial planning for purchase.
- Represented buyers and sellers of developed and undeveloped properties.
- Greeted and registered new clients to engage each in process and cultivate long-lasting relationships.
- Followed up with over 20 prospective buyers per day regarding incentives from builder and new developments in surrounding area.
- Sold high volume of properties in short timeframes to exceed quotas and maximize business revenue.
- Collected fees and documented payment processes for property transactions.
- Maintained inventories and records of sales collaterals and closings.
- Presented purchase offers to sellers for consideration.
- Educate buyers and sellers about all aspects of the housing market and property sales process Supervise all marketing activities and keep track of which strategies lead to an increase in interest in properties and the business Prepare documents such as representation contracts, purchase agreements, closing statements, leases, and deeds
- Accompany buyers during inspections of property, advising them on the suitability and value of the homes based on current market conditions
- Attended quarterly seminars and training sessions for sales agents to improve my sales techniques
Sales Consultant
Best Buy
New York
10.2021 - Current
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Followed up with existing customers to provide additional support and address concerns.
- Provided sales and customer service assistance to walk-in traffic
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
- Completed orders and organized product deliveries to meet customer timetables.
- Maintained organized, presentable merchandise to drive continuous sales.
- Stayed knowledgeable on latest Smart Home innovations and technological advancements through continuous training.
- Maintained sense of urgency in answering customer questions and requests through email or voice message.
- Established and serviced many accounts in assigned territory
- Leveraged trends in customer industries and marketplaces to shape value-added solutions and approaches for key audiences
- Interfaced with customers, determined needs, provided recommendations and up-sold services
- Grew customer base by identifying needs to deliver relevant product solutions and promotions that achieve client budgets
- Reduced process lags by educating and training clients while delivering effective public presentations
- Strengthened branding initiatives by coordinating trade shows and creating marketing collateral to maximize outreach
- Managed order process for new and existing customers
- Built strong, professional relationships through the identification of client needs, which increased overall sales and opportunities
- Drove business development by cultivating strong customer relationships and executing benefit-oriented sales presentations to generate revenue
- Negotiated and closed deals with minimal required support from sales and finance managers.
ASSISTANT MANAGER
Metro by T-Mobile
Queens, NY
06.2018 - 02.2019
- Accounting and Auditing
- Interviewed and hired team members which demonstrated dedication and added value to team
- Increased revenue, cultivating client relations to develop new customer accounts
- Supported long-term business-need strategies, generated customer-relations feedback for process improvements
- Scheduled and led weekly store meetings to discuss sales, performance and customer service benchmarks
- Encouraged sales associates to cross-sell additional products and services to purchasing customers
- Maintained store appearance, including rack and shelving organization, store lay out and planogram planning
- Verified merchandise pricing to achieve revenue and profitability goals, reduce shrink and forecast sales
- Networked with customers and asked open-ended questions to determine immediate needs
- Ensured that personnel were properly trained and supervised department managers, shift leads and production personnel
- Executed on-time and under-budget project management on complex financial issues for senior l
- Reviewed and verified weekly and monthly store invoices
- Oversaw daily operations of store, including inventory and supply restocking, cash-handling
SALES REPRESENTATIVE
Metro by T-Mobile
Queens, NY
09.2018 - 12.2018
- Promoted branding initiatives, implementing effective marketing and sales campaigns
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Established and serviced many accounts in assigned territory
- Leveraged trends in customer industries and marketplaces to shape value-added solutions and approaches for key audiences
- Interfaced with customers, determined needs, provided recommendations and up-sold services
- Grew customer base by identifying needs to deliver relevant product solutions and promotions that achieve client budgets
WAITER
3 Bros Vegan Shop
Manhattan, NY
06.2018 - 09.2018
- Customer Service and Call Center
- Reviewed inventory levels during shifts and placed orders to replenish supplies.
- Answered multiple line phone system for busy revenue producing facility and responded to questions regarding pricing and services
- Educated guests on daily specials and menu offerings, enabling decisions on appetizers, entrees and desserts
- Inspected restrooms for cleanliness and availability of supplies 3 times per shift.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Retail Sales Associate
Shoppers World
Jamaica, NY
04.2017 - 07.2018
- Retail & Wholesale
- Monitored the work space to ensure that it was neat, orderly and safe
- Blocked and faced all products on shelves and displays to meet company policies
- Properly disposed of debris and box packaging
- Greeted customers and retrieved products that they requested
- Checked shelves, ensuring that they were always fully stocked
- Maintained visually appealing and effective displays for the entire store
- Educated customers on product and service offerings
- Kept the showroom clean and maintained neat, orderly product displays
- Described use and operation of merchandise to customers
Skills
- Buyer Contracts
- Negotiation Management
- New Construction Assessment
- Recruiting Clients
- Real Estate Industry Understanding
- Residential Appraisals
- Open House Management
- MLS Data Entry and Maintenance
- Sales Promotion
- Adaptability and Flexibility
- Strategic Selling
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Spanish
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