Summary
Overview
Work History
Education
Skills
Accomplishments
Leadership Roles
Education
Volunteer Experience
Extracurricular Activities
Working out
Additional Information
Timeline
Generic
Aymani Bouyer

Aymani Bouyer

Hayward,CA

Summary

When looking for a job, I am prepared to work daily with clients, support and help with front-line customer service, take phone calls, print, copy, scan, enter data, file, schedule appointments, and handle highly confidential information. I would be the best fit for these requirements since I enjoy working with people and helping others. I have mastered skills for example, time management, customer service, handling confidential information, and having a positive attitude about all the duties that were provided to me in my prior employment. Finally, this position will provide me the chance to develop my character and to venture outside of my comfort zone while still pursuing leadership chances. When considering my potential career, these job opportunities will put me in the best position to succeed in the near future.

Overview

2
2
years of professional experience

Work History

Ethical Devlepment Of Resorative Practices

Aymani Bouyer
08.2023 - Current
  • The Office of Ethical Development and Restorative Practices in the Division of Student Affairs is responsible for the implementation of Student Code of Rights and Responsibilities.
  • Used industry expertise, customer service skills, and analytical nature to resolve customer concerns and promote loyalty.
  • Developed comprehensive marketing strategies to increase brand awareness and attract new clients.
  • Ordered all office supplies and kept check on inventory levels.
  • Led the successful acquisition of new clients by delivering engaging presentations showcasing our services'' value proposition.
  • Implemented best practices in project management, leading to more organized workflows and timely completions.
  • Managed daily practice operations to optimize appointment scheduling, patient records management, and billing functions.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Support Service Worker

Oakland Zoo
04.2022 - Current
  • Food services Handles catering as well as daily food distribution throughout the park in different locations
  • At Oakland Zoo, During high volume hours when the Zoo is sold out, Managing over 3,000 customers requires being able to focus while trying to fit the needs of the customers at high speed which improves management as well
  • Oakland Zoo is always looking to add to our team of dedicated and hardworking employees. A great place to work, we are strongly committed to being a workplace free of discrimination on the basis of race, color, national origin, gender, religion, age, or disability. There are a variety of employment opportunities and job openings throughout the year. Whether you like to work with animals or people; indoors or outdoors, there's something for everyone!
  • Effectively resolved client concerns with empathy and understanding, leading to enhanced customer retention rates.
  • Streamlined office operations for increased productivity through effective organization and prioritization of tasks.
  • Provided support to social service clients in navigating available resources.
  • Proactively identified potential challenges or obstacles before they arose, allowing for swift resolution or prevention of issues.
  • Assisted in the training and development of new support staff, contributing to a stronger team performance.
  • Efficiently handled multiple priorities simultaneously while maintaining focus on delivering outstanding service.
  • Monitored and evaluated the impact of social services on the community.
  • Facilitated outreach activities to build community awareness.

Education

BBA - Marketing

University of San Diego
San Diego, CA
05.2027

Moreau Catholic High School
05.2023

Skills

  • Practice Management
  • Budget Administration
  • Team Development
  • Idea Development and Brainstorming
  • Customer Service
  • Technical Proficiency
  • Policy Implementation
  • Goal Setting
  • Workflow Management
  • Business Development
  • Workflow Planning
  • Records Management
  • New Hire Training
  • Good Judgment
  • Problem Resolution
  • Verbal Communication

Accomplishments

  • Achieved Customer's situation by effectively helping with redirecting certain issues and appointments
  • ,
  • Achieved successful appointment-making by completing with accuracy and efficiency.
  • The lux in tenebris (In darkness there is light ) is an award/scholarship to a recipient who devotes their time to their community, and peers, and shows leadership within and outside the classroom. Annually, Moreau Catholic high school hosts an award ceremony and I was nominated and won this award. This award also acknowledges a student who goes above and beyond in their studies averaging a 3.6 or higher GPA and participates in multiple extracurricular school activities. Along with the award, the recipient is presented with a scholar check of 1,000 dollars (received 5/28/2023)
  • African American Student Achievement and Excellence has a yearly celebration that honors the value and dignity of African-American students as well as the contributions that families, communities, and parents make to the upbringing of their offspring. In a range of categories that honor the whole child, students in transitioning grades 5th and 6th (entering middle school), 8th (entering high school), and 12th (graduating from high school) are celebrated. (received 2/23/2023


Leadership Roles

  • Oakland Zoo Employee, present day, As a Zoo employee I am constantly interacting with different types of customers throughout the day, the schelde is a 9:00am to 5:00pm job. My job is to make sure cumsers their needs are met and I also create connections with my other employees, making sure their needs are met as well, communicating is key in the SSS department so another quality I can bring to this new job opportunity. I work with food, prepping, restocking, and taking customer orders.
  • President of BSU, 2022, 2023
  • Communications officer of Moreau Catholic's Black Student Union (BSU), 2021, 2022, -Face/ voice of BSU -Works with President and VP -Promotes Events -Content to be shown to school-Works closely with public Relations
  • Moreau Catholic BSU member, 2019, present
  • Choreographer For BSU, 2021, 2022
  • Social justice leadership, -Educates the school and community about national and local issues we have in our society. - Works with other peers to create and broadcast issues and ideas to better our community.

Education

Moreau Catholic High School, Hayward, CA, 05/2023, 

Language 

American Sign Language 1, American Sign Language 2

Volunteer Experience

  • Lorraine's cafe, Black own business, Serves food to the homeless and less fortunate, Oakland, CA
  • Backpack giveaway for Family Bible Fellowship (FBF)
  • St.Anthoy's Foundation (Assisting Homeless)
  • Woman Professional Basketball team USD, Media production

Extracurricular Activities

Green Scholars Program (2015-2017) Moreau catholic Women's Varsity Basketball (2020-2023) Moreau catholic Track and Field Team (2019-2020) West coast elite Travel AAU Team (2020-2021) Team United Basketball Travel AAU Team (2019-2022) Moreau Catholic Varsity Lacrosse Team (2021-2023)

Working out

I enjoy physical activity as a way to release tension as well as keep me healthy and happy. I tend to work out about 3 to 4 times a week. Additionally, I like to play basketball as another form of exercise. I find so much joy in playing basketball because it has been implemented in my whole life. Forms of exercise are so important for the human body and additionally, they help maintain stress as well as mental health. I love seeing my progress which encourages me to keep going as well as set healthy goals It is very important skill to learn. 

Additional Information

St.Anthony's Foundation is located in the San Francisco tenderloin. This program helps assist people who are experiencing homelessness and or may be living in poverty. By volunteering you can meet these people on one and create a personal connection with them throughout the day. The St.Anthony Foundation provides services like a free dining room, free clothing program, medical clinic, Tech lab, hygiene hub, and much more. When volunteering you are spending most of your day assisting the community and helping the employees who work in different stations across the campus. The day starts at 8:30 am and ends around 4:00 pm.


Feed The Hood is a program located in Oakland California where volunteers are led by group members to help package and service those in the community who may need assistance. By creating essential bags to hand out to the public. Feed The Hood mission is to use resource distribution and lobbying with the East Oakland Collective. This helps people of East Oakland—Black citizens in particular—manage obstacles and hurdles related to injustices. Their goals are to create equal access, economic justice, and racial justice. Some of their services include; community activism, economic advancement, and care for the homeless. When President of BSU I got to help lead a group to work with the east Oakland community, by bringing students of young age to help support and give back to our community by volunteering.



TEDx Talk

Speaker

Each year Moreau Catholic High School Partners with the TEDx a non-profit organization that selects certain students to host a TED talk for the student body along with other welcomed guests. My peer and I were selected to present our topic "Step Up for Black Moms. The legacy of healthcare maltreatment towards Black women is nothing new and has been around for centuries. Every day, Black women and infants are subjected to healthcare inequities and racial disparities that lead to extreme negative health outcomes and even death. This talk goes into greater detail on the statistics of black women's and infants' health, and multiple ways to provide personalized care to black mothers and infants that can be the difference between life and death. Black women are extremely vulnerable and we need to do everything we can to keep them safe.

Link : (https://youtu.be/OTD6g0ypBqY?si=CRizER9dTZ3K3Mrs)


Timeline

Ethical Devlepment Of Resorative Practices

Aymani Bouyer
08.2023 - Current

Support Service Worker

Oakland Zoo
04.2022 - Current

BBA - Marketing

University of San Diego

Moreau Catholic High School
Aymani Bouyer