Ayn Barnes
Jonesboro ,AR
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
12
12
years of professional experience
Work History
President/Owner/Site Manager
Sandblasting & Special Coating,Inc.
01.2015 - 01.2018
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
Server Shift Leader
Belmont Grill
01.2007 - 03.2013
- Addressed and resolved customer conflicts with managed waitstaff, verifying satisfactory outcomes for involved parties.
- Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
- Recruited and trained new waitstaff personnel, providing rapid onboarding processes to integrate additional team members quickly.
- Collaborated with kitchen staff to coordinate restaurant goals such as upselling certain items, addressing product availability issues and other communication concerns.
Bar Manager/Bartender
Applebee's Grill + Bar
05.2004 - 12.2006
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Education
Southwest Tennessee Community College
Memphis, TN08.2003
Skills
- Company Representation
- Employee Motivation and Performance
- Effective Communicator and Public Speaker
- Vendor Sourcing and Negotiations
- Materials Procurement
- Contract Preparation
- Project Estimation
- Vendor and Contractor Negotiations
- Materials Delivery Coordination
- Approachable and Relatable
- Energetic and Positive
- Hardworking and Reliable
- Outstanding Customer Service
- Customer Needs Assessments
- Staff Scheduling
- Office Management
- Customer Service and Assistance
- Inquiry Requests
- Appraisal Writing
- Staff Training
- Financial Documentation
- Managing Subcontractors
- Business Correspondence
Timeline
President/Owner/Site Manager
Sandblasting & Special Coating,Inc.
01.2015 - 01.2018
Server Shift Leader
Belmont Grill
01.2007 - 03.2013
Bar Manager/Bartender
Applebee's Grill + Bar
05.2004 - 12.2006
Southwest Tennessee Community College
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