Ayomide Olatayo Israel

• Managed and executed 20+ email marketing campaigns, including newsletters, promotions, and onboarding sequences reaching over 3000 subscribers.
• Segmented email lists into 5-10 targeted group for campaigns, thereby improving engagement and customer retention by 15%.
• Assisted in writing and editing over 50+ email campaigns, increasing click-rates by 25% in a single quarter.
• Collaborated with teams to align email campaigns with overall business and marketing goals.
• Monitored and analyzed campaign performance (open rates, click-through rates, conversions), improving email effectiveness by 20%.

• Manage and retain a portfolio of 150–300 active customers, achieving 95%+ retention rates.

• Oversee onboarding and service adoption for 100% of new customers, ensuring clear understanding of delivery options, SLAs, pricing, and digital tracking tools.

• Monitor service performance across 1000+ monthly deliveries,maintaining 96%+ on-time delivery rates in collaboration with operations and dispatch teams.

• Successfully implemented a new customer feedback system, increasing engagement response rate by 25%.