Summary
Overview
Work History
Education
Skills
Timeline
Generic
Ayona Scurlock

Ayona Scurlock

Addison,TX

Summary

Dependable worker with flexible schedule and attention to detail. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

Work History

Service Bartender

Hideaway Pizza
12.2023 - Current
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Greeted guests with friendliness and professionalism.
  • Remained calm and poised during busy periods, promoting great customer service to guests.
  • Made friendly conversation with customers to provide enjoyable bar experience.

Food and Beverage Server

Texas Roadhouse
  • Assisted other servers as needed during peak periods or when short-staffed.
  • Maintained a clean workstation throughout shift, including tables, chairs, floors, walls, refrigerators.
  • Handled customer complaints in a professional manner while maintaining composure under pressure.

Licensed Esthetician

Massage Envy Spa
  • Provided customized skin care treatments to clients based on their individual skin type and needs.
  • Demonstrated product knowledge to customers regarding ingredients, benefits, and usage instructions.
  • Educated clients about proper skincare techniques such as exfoliation, moisturizing, sun protection.
  • Developed marketing strategies for promoting spa services through social media channels.
  • Attended industry-related seminars to stay up-to-date on new trends in esthetics.

Receptionist

Face & Body Day Spa
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled appointments for clients, customers, and other visitors.
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Provided excellent customer service at all times while interacting with both internal and external customers.

Food and Beverage Server

Applebee's Bar & Grill
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Maintained accuracy while handling payments, giving change and printing receipts for customers.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.

Education

Esthetician License -

Grabber School of Hair Design
11-2021

High School Diploma -

Hazelwood West High School
Hazelwood, MO
05-2020

Skills

  • Staff Training
  • Outstanding customer service
  • Professional Demeanor
  • Telephone Etiquette
  • Teamwork and Collaboration
  • Multitasking
  • Honest and Dependable
  • Organizational Skills
  • Adaptability

Timeline

Service Bartender

Hideaway Pizza
12.2023 - Current

Food and Beverage Server

Texas Roadhouse

Licensed Esthetician

Massage Envy Spa

Receptionist

Face & Body Day Spa

Food and Beverage Server

Applebee's Bar & Grill

Esthetician License -

Grabber School of Hair Design

High School Diploma -

Hazelwood West High School

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Ayona Scurlock