AYOTADE ADEMOLA
Spotsylvania,VA
Summary
Results-oriented National Guard Veteran seeking an IT Helpdesk role to leverage strong analytical and problem-solving skills. Intuitive and highly analytical with in-depth knowledge of networking security technologies and platforms including experience with data analysis using SQL, Oracle and Tableau. Proven ability to excel under pressure while providing exceptional customer service. Possessing a solid foundation in network infrastructure, security principles, and data analysis, I am eager to contribute to a dynamic team. Skilled in troubleshooting, incident response, and maintaining system uptime. Adept at collaborating with diverse stakeholders and driving project success. Systems Analyst with over [Number] years of experience. Success using technical expertise to drive business goals and metrics.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Operations Systems Analyst
DHL supply chain
04.2022 - 05.2024
- 2+ years of experience in supply chain management for a new site prior to opening
- Proven ability to improve efficiency and reduce costs
- Strong analytical and problem-solving skills
- Led the development, testing, and implementation of systems and procedures to ensure a smooth 'go-live'
- Leveraged proprietary AI tools to configure 'Locus' warehouse robots, ensuring optimal performance
- Trained associates and coworkers on efficient operation and utilization of these robots
- Leveraged IBM iAccessClient's remote access and diagnostic capabilities to troubleshoot operational issues impacting system performance and user productivity
- Utilized tools like system logs, performance monitors, and terminal emulation to identify bottlenecks, diagnose errors, and implement corrective actions, ensuring a stable and efficient operational environment
- Performed cross-functional data analysis of customer order and supply chain systems to pinpoint inefficiencies and facilitate optimized pre-dispatch fulfillment
- Managed a team of 5 analysts
- Developed and implemented a new inventory management system that reduced costs by 5%
- Led the successful and expedited deployment of an extensive network of 50+ 'Locus' Autonomous Mobile Robot (AMRs), collaborating effectively with engineering and IT teams to achieve project completion ahead of schedule by a week
- Weekly reports and follow up with my general managers, manager, site support and the team to get a panoramic view of where we are and what we need to build on.
Direct Sales Manager
Winners Auto Sale LLC
01.2020 - 06.2022
- Led the sales function by implementing data-driven sales strategies (short- and long-term) aligned with market trends and competitor analysis
- Maximized sales efficiency through ongoing program evaluation and adjustments
- Planned advertising services and secured information on vehicles and customer specifications by coordinating with department heads
- Oversaw day-to-day sales operations, ensuring smooth functioning and efficient processes
- This included approving weekly timecards for accurate employee payroll
- Empowered and mentored clerical staff, fostering a positive and productive work environment
- Ensured accurate record-keeping of export correspondence, bid requests, credit collections, and maintained current knowledge of tariffs, licenses, and restrictions to facilitate seamless international sales operations
- Championed the recruitment process by conducting interviews for new hires and identifying top talent to strengthen the sales team
- Demonstrated strong leadership skills through active participation in leadership meetings and trainings
- Contributed to strategic decision-making and stayed abreast of industry trends
- Led and motivated high-performing sales teams to achieve ambitious sales goals through effective implementation of company policies and initiatives
- Developed and executed data-driven sales strategies, driving consistent sales growth and exceeding targets by 30%.
Aircraft Mechanic
Virginia Army National Guard
10.2013 - 01.2021
- Conducted inspections on rotary aircraft assigned to the organization to ensure compliance with applicable technical manuals, the safety of flight messages, and aviation maintenance action messages
- Completed intricate structural repairs on rotary-wing aircraft utilizing a variety of metals and other materials with particular emphasis on corrosion control and prevention
- Maintained multiple fuel farms in accordance with Occupational Safety and Health Administration (OSHA) guidance, while directing aircraft using proper hand and arm signals; secured and stored long-term tenants and transient aircraft
- Contributed to inventory requisition/order supplies, parts, materials, and equipment through electronic tracking systems with up-to-date documentation
- Supervised and coached junior enlisted personnel in conducting inspections on rotary-wing aircraft assigned to the unit
- Ensured adherence to all applicable technical orders, safety of flight notices, and aviation maintenance directives
- Consistently completed all mandatory annual training programs, maintaining qualifications and certifications necessary for safe and effective job performance
- Successfully implemented a comprehensive area cleanup and reorganization plan, resulting in a significant decrease in foreign object debris on flight lines and contributing to the Army Achievement Medal recognition in 2020.
Education
Master of Science in Cybersecurity Operations & Control Management - Cybersecurity & Cyber Warfare
Harrisburg University of Science & Tech.
Harrisburg, PA09.2025
Bachelor of Science in Information Technology (B.S.) - IT Project Management
Strayer University
Alexandria, VA01.2024
Associate of Arts and Science (A.A.S.) General Studies - Allied Health
Germanna Community College
Fredericksburg, VA01.2019
Skills
- End-user support
- Business Process Analysis
- Equipment Configuration
- Performance Tuning
- Project Management Professional (PMP)
- Resource Management
- Requirements Gathering
- Technical Documentation
- User requirements
Certification
- Project Management Professional (PMP), Certified
- Certified Ethical Hacker (CEH), Certified
- CompTIA Sec+, Certified
- Splunk Core Certified User, Certified
- Google IT Support, Certified
Technicalcompetencies
Microsoft Office 365, SharePoint, Google Docs, PeopleSoft, CRM, Linux, Mac, Windows Server 2008 Windows XP, 7 & 8, Java; HTML; CSS; C++; Visual Basic, LAN, WAN, VPN, Wireless, Switches, Routers, Wi-Fi, Change Management, Security Due Diligence (SOC, SIG, PCI, Policy) Regulatory Compliance (FFIEC, FDIC, OCC, FRB, NCUA, SEC, SOX, GLBA) Identification and Onboarding, Risk Assessment, Risk Mitigation, Ongoing Monitoring and Reporting, OSI Model, Active Directory
Awards
- Army Achievement Medal (2016), Exemplary performance and dedication to duty significantly contributing to the overall success of the unit's deployment.
- Army Achievement Medal (2020), Area cleanup and reorganization, leading to a decrease in foreign object debris on flight lines, accident reduction, and overall success of the Virginia Army National Guard's mission (2-224th Assault Helicopter Battalion, 9th Infantry Division).
Timeline
Operations Systems Analyst
DHL supply chain
04.2022 - 05.2024
Direct Sales Manager
Winners Auto Sale LLC
01.2020 - 06.2022
Aircraft Mechanic
Virginia Army National Guard
10.2013 - 01.2021
Master of Science in Cybersecurity Operations & Control Management - Cybersecurity & Cyber Warfare
Harrisburg University of Science & Tech.
Bachelor of Science in Information Technology (B.S.) - IT Project Management
Strayer University
Associate of Arts and Science (A.A.S.) General Studies - Allied Health
Germanna Community College
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