Ayoub Bouhaddou
Manager
Myrtle Beach,SC
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
8
8
years of professional experience
Work History
Relocation
During certain periods on my resume, there are gaps in employment due to relocation between my school's location and my home city. As I lived on campus during my academic tenure, these moves were necessary to manage personal affairs and ensure a balanced approach to both my studies and family responsibilities
General Manager
Qdoba Mexican Restaurant
01.2024 - Current
- Trains, develops, coaches, and evaluates employee performance; ensures systems for training employees are fully implemented and followed
- Identifies trends and implements action plans for improvement
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Focuses efforts on developing long term sales growth initiatives designed to drive profitable sales growth.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Human Resources Intern
Brose Group
12.2022 - 07.2023
- Assisted in organizing training sessions and maintaining employee records
- Contributed to special projects, enhancing understanding of HR processes.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Answered phone and performed clerical duties to assist human resources department.
Security Coordinator
Team OPS, The Kraft Group
09.2021 - 07.2022
- Conduct threat assessments and risk analyses to identify potential security vulnerabilities
- Coordinate with law enforcement and emergency services as needed during security incidents
- Organize sporting events.
- Served as point of contact for safety and security matters, maintaining positive rapport with local law enforcement and community leaders.
Chef/Shift leader
Earl’s Kitchen
10.2018 - 03.2020
- Oversee food preparation, cooking, and presentation
- Ensure consistency and quality in every dish
- Manage kitchen staff and maintain a well-organized and efficient kitchen
- Resolve any issues or conflicts that arise during your shift, whether they involve staff or customers.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
Retail Store Manager
Eagles Beachwear
04.2016 - 08.2018
- Oversee all aspects of the store, including sales, customer service, inventory management, and financial analysis
- Hire, train, and develop sales associates, ensuring they provide exceptional customer service and maintain a high level of product knowledge.
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Completed routine store inventories.
Education
MBA, Leadership and Management -
Fisher College
Boston, MA06.2023
Bachelor of Science - Business Management
Fisher College
Boston, MA05.2022
High School Diploma -
Myrtle Beach High School
Myrtle Beach, SC06.2018
Skills
- Microsoft Word
- PowerPoint
- Excel
- Project Libre
- Customer Service-Oriented
- Quality Control Awareness
- Problem-solving skills
- Team Collaboration
Hobbies and Interests
- Traveling
- Sports
- History
- Politics
Languages
Arabic
Native or Bilingual
French
Full Professional
Spanish
Professional Working
English
Native or Bilingual
Timeline
General Manager
Qdoba Mexican Restaurant
01.2024 - Current
Human Resources Intern
Brose Group
12.2022 - 07.2023
Security Coordinator
Team OPS, The Kraft Group
09.2021 - 07.2022
Chef/Shift leader
Earl’s Kitchen
10.2018 - 03.2020
Retail Store Manager
Eagles Beachwear
04.2016 - 08.2018
Relocation
MBA, Leadership and Management -
Fisher College
Bachelor of Science - Business Management
Fisher College
High School Diploma -
Myrtle Beach High School
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