AYRALAINA SURLES
Montgomery,USA
Summary
Results-oriented professional with a track record of exceeding targets and driving success in unpredictable environments. Combines strategic thinking with hands-on experience to deliver impactful solutions. Proven ability to enhance organizational performance through effective problem-solving and execution.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Receptionist/ Child and Youth Program Assistant
Maxwell Gunter School Age Center
Montgomery, AL
07.2025 - Current
- Supervised daily operations to ensure a safe and nurturing environment.
- Ensured compliance with state regulations related to child safety standards.
- Maintained accurate records of participant attendance and feedback to enhance program quality.
- Collaborated with team members to evaluate program effectiveness and suggest improvements for future initiatives.
Child and Youth Program Assistant/Receptionist
Fort Meade School Age Center
Fort Meade, MD
02.2024 - 10.2024
- Facilitated engaging educational activities for children, fostering social skills and teamwork development.
- Collaborated with staff to design inclusive programming that meets diverse participant needs.
- Maintained accurate records of attendance and participation, enhancing program accountability and reporting.
- Evaluated program effectiveness through participant feedback, identifying actionable improvements for future sessions.
Jewelry Counter Associate
The Exchange, Bldg
Fort Knox, KY
08.2023 - 12.2023
- Provided excellent customer service by addressing inquiries promptly and professionally.
- Processed transactions accurately using point-of-sale systems.
- Maintained a clean and organized work environment for optimal efficiency.
- Processed order transactions and handled debit and cash operations.
Child and Youth Program Assistant
Donna Kirby School Age Center
Fort Knox, KY
11.2022 - 07.2023
- Delivered high level of care, assistance and supervision to children in compliance with organization's rules and policies.
- Completed trainings on youth programming best practices to enhance service delivery.
- Provided care, assistance, and supervision to children, ensuring safety and adherence to organizational policies.
- Kept accurate records of attendance and participation to support program accountability and streamline reporting.
Cashier/ Customer Service Representative
Walmart
Radcliff, KY
08.2022 - 11.2022
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Processed customer transactions using point-of-sale systems.
- Maintained a clean and organized checkout area for efficiency.
- Collaborated with team members to improve service efficiency.
- Handled cash, credit, and electronic payments accurately.
Education
BSW - Social Work
Auburn University Montgomery
Montgomery, AL05-2028
Associate of Arts -
Elizabethtown Community And Technical College
Elizabethtown, KY12-2024
High School Diploma -
Fort Knox Middle High School
Fort Knox, KY05-2022
Skills
- Record preparation
- Administrative support
- Customer Service
- Team collaboration
- Conflict resolution
- Time management
- Attention to detail
- Adaptability
- Microsoft Office
- Excellent communication
- Record maintenance
- Verbal and written communication
Certification
- CPR
- First Aid
Timeline
Receptionist/ Child and Youth Program Assistant
Maxwell Gunter School Age Center
07.2025 - Current
Child and Youth Program Assistant/Receptionist
Fort Meade School Age Center
02.2024 - 10.2024
Jewelry Counter Associate
The Exchange, Bldg
08.2023 - 12.2023
Child and Youth Program Assistant
Donna Kirby School Age Center
11.2022 - 07.2023
Cashier/ Customer Service Representative
Walmart
08.2022 - 11.2022
BSW - Social Work
Auburn University Montgomery
Associate of Arts -
Elizabethtown Community And Technical College
High School Diploma -
Fort Knox Middle High School