Ayreon Atkins
Plano,TX
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Cava Grill
Plano , Texas
11.2023 - 08.2024
- Gathered customer feedback through surveys and used the data to improve customer service.
- Answered customer inquiries and provided accurate information regarding products and services.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Customer Service Representative
Fords Garage
Plano, Texas
08.2023 - 03.2024
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Customer Service Representative
shack shack
Plano, TX
04.2023 - 11.2023
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Developed strong customer relationships to encourage repeat business.
- Conferred with customers by telephone or in person to provide information about products or services and take orders.
Customer Service Representative
Zobas Greek cafe
Plano , TX
11.2022 - 03.2023
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
Customer Service Cashier
Tropical Smoothie Cafe
Plano, Tx
04.2020 - 11.2021
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Balanced cash drawers at the end of each shift.
- Assisted customers with locating merchandise within the store.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
Education
High School Diploma -
Plano West Senior Highschool
Plano, TX05-2024
High School Diploma -
Shepton Highschool
Plano, TX05-2024
Some College (No Degree) - Information Technology
Collin College
McKinney, TXSkills
- Staff education and training
- Product Knowledge
- Data Entry
- Schedule mastery
- Dispute Resolution
- Brand representation
- Prioritization
- Problem-solving abilities
- Coordination
- Key holder experience
- Money handling abilities
- Tactful and diplomatic
- Credit card payment processing
Timeline
Customer Service Representative
Cava Grill
11.2023 - 08.2024
Customer Service Representative
Fords Garage
08.2023 - 03.2024
Customer Service Representative
shack shack
04.2023 - 11.2023
Customer Service Representative
Zobas Greek cafe
11.2022 - 03.2023
Customer Service Cashier
Tropical Smoothie Cafe
04.2020 - 11.2021
High School Diploma -
Plano West Senior Highschool
High School Diploma -
Shepton Highschool
Some College (No Degree) - Information Technology
Collin College