Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ayron Germiat

Denver,CO

Summary

Motivated and compelling Sales Management professional seeking to leverage more than 12 years of leadership development, talent management, and organizational change expertise . Sales Management professional with a background in sales, agent sales, franchise consulting, B2B, and leadership roles within these areas. A Proven track record of improving and augmenting training procedures and onboarding processes to minimize employee attrition and bolster productivity and efficiency in competitive markets. A progressive, passionate people leader with an emphasis on building relationships and developing people.

Overview

15
15
years of professional experience

Work History

Indirect Account Manager

Verizon Wireless, Inc
Denver, CO
10.2013 - 04.2023
  • Established and grew relationships within an evolving third party agent territory of 18+ locations.
  • Achieved sales goals and targets resulting with #1 rank YTD for SMB sales, #1 YTD rank for customer satisfaction surveys, 3 consecutive Leading year-end review ratings, and back-to-back Winners Circle appearances.
  • Led and consulted on the expansion of the Verizon agent footprint which opened 6 new locations in the Denver market. The new locations increased overall sales growth of the agent channel by 25%.
  • Created and implemented new hire on board training to align with current business strategy, marketing, and branding trends leading to a reduction in agent attrition by 33%.
  • Mentored and developed peers on the team via the creation of Leadership Academy for Indirect and was recipient of the Verizon True North award after project completion.
  • In-depth collaboration with marketing, sales, and operations to improve product knowledge, features, and benefits of digital tools.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.

Retail Store Manager

Verizon Wireless, Inc
West Bend, WI
06.2012 - 10.2013
  • Designed and delivered culture first team communication and performance strategies to optimize employee experience and productivity which resulted in best ever store performances of: 42% increase year over year new growth, additional $140 in accessories per handset, and 12% improvement for secondary activations.
  • Coached and managed 15+ employees consisting of Retail Representatives and Assistant Managers by leading with development, training, and implementation of a positive work culture to reduce attrition by 87%.
  • Mentored, developed, and supported employees by demonstrating, training, and empowering them on leadership skills, growth mindsets, operational excellence, and coaching techniques leading to 7 employee promotions.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Balanced store profitability through financial and sales data analysis, cash management, and operation compliance.
  • Recognized for best risk management score in Il/WI North region.
  • Adopted new training practices and techniques to deliver sales performance by cultivating empathy, the right attitude, respect, and knowledge in professional setting that increased sales productivity by 30%.

Assistant Store Manager

Verizon Wireless, Inc
Marquette, MI
06.2011 - 05.2012
  • Responsible for improving employee culture and sales metrics via implementation of metric leads, employee led weekly meetings, and one-on-one sales coaching that led to increased employee satisfaction score by 66%.
  • Accountable for all aspect of sales delivery, employee experience, and training completion by being store team lead on weekly district staff meeting.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Maintained operational excellence and improved organizational brand standards creating daily operations process and checklist which resulted in top 10 rank for risk management.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.

Retail Sales Representative

T-Mobile US, Inc, Sprint Corp
Appleton, WI
06.2010 - 06.2011
  • Increased sales and customer satisfaction through personalized servicing.
  • Increased sales by offering advice on purchases and promoting additional products.

Retail Sales Representative

Verizon Wireless, Inc
Appleton, WI
12.2007 - 06.2010
  • Accountable for all aspects of delivering sales goals in new growth, accessories, and data sales.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.

Education

High School Diploma -

Appleton East High School
Appleton, WI
06.2002

Skills

  • Employee Training
  • Account Strategy
  • Sales Quota Management
  • Leadership Development
  • Sales Enablement
  • Relationship Building
  • Coaching
  • Project Management
  • Soft Skills
  • Organizational Development
  • Visual Merchandising
  • Strategic Planning

Timeline

Indirect Account Manager

Verizon Wireless, Inc
10.2013 - 04.2023

Retail Store Manager

Verizon Wireless, Inc
06.2012 - 10.2013

Assistant Store Manager

Verizon Wireless, Inc
06.2011 - 05.2012

Retail Sales Representative

T-Mobile US, Inc, Sprint Corp
06.2010 - 06.2011

Retail Sales Representative

Verizon Wireless, Inc
12.2007 - 06.2010

High School Diploma -

Appleton East High School
Ayron Germiat