Ayrrianna Scott
North Las Vegas,NV
Summary
Dynamic and empathetic Customer Service Representative with a proven track record at AsaniRose Beauty Bar. Excelled in managing high-stress situations and resolving customer complaints, enhancing loyalty and repeat business. Skilled in active listening and proficient in Microsoft Outlook, adept at turning challenges into satisfactory outcomes.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
AsaniRose Beauty Bar
06.2023 - 12.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma - General Studies
Beacon Academy
Las Vegas, NV05.2024
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Problem resolution
- Professional telephone demeanor
- Microsoft outlook
Timeline
Customer Service Representative
AsaniRose Beauty Bar
06.2023 - 12.2024
High School Diploma - General Studies
Beacon Academy
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