High-energy hospitality professional who loves working with people and keeping the vibe right. Experienced in fast-paced restaurant and nightlife environments, with a strong focus on guest experience, teamwork, and multitasking under pressure. Brings a positive attitude, reliability, and great communication skills to every shift.
Overview
11
11
years of professional experience
Work History
Nightlife Hospitality Associate
Entertainment Venue
Philadelphia, PA
06.2020 - 10.2025
Delivered exceptional guest service to enhance visitor experiences and satisfaction.
Managed event logistics, ensuring seamless operations for numerous high-profile events.
Trained and mentored new staff on hospitality standards and operational procedures.
Engaged with customers to build rapport, resulting in repeat business and positive reviews.
Served high customer volumes during special events, nights, and weekends.
Contributed to a positive work environment through effective teamwork and communication with colleagues.
Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Sales Representative
Forever 21
Columbia, SC
11.2018 - 03.2019
Assisted customers in product selection and provided recommendations to enhance shopping experience.
Processed transactions accurately using point-of-sale systems to ensure efficient checkout.
Maintained visual merchandising standards by organizing displays and restocking merchandise regularly.
Collaborated with team members to achieve sales goals and improve overall store performance.
Hospitality Housekeeping Associate
TownePlace Suites by Marriott
Cranbury, NJ
04.2017 - 12.2017
Maintained cleanliness and organization of guest rooms, ensuring high standards of hygiene and comfort.
Collaborated with team members to efficiently complete daily cleaning tasks and uphold hotel quality standards.
Assisted in inventory management, monitoring stock levels of cleaning supplies and reporting shortages promptly.
Trained new staff on housekeeping procedures, fostering a collaborative and efficient work environment.
Responded promptly to guest requests for additional services, enhancing overall customer satisfaction and experience.
Developed checklists for daily duties, streamlining workflow processes and optimizing team performance during shifts.
Hospitality Service Associate
TGI Fridays Restaurant
Burlington, NJ
03.2016 - 02.2017
Delivered exceptional customer service to enhance guest satisfaction and loyalty.
Assisted in training new staff on operational procedures and service standards.
Resolved guest complaints effectively, maintaining a positive dining experience.
Collaborated with team members to streamline service operations during peak hours.
Enhanced customer satisfaction by providing timely and efficient assistance in various service tasks.
Food Service Team Member
Burger King
Willingboro, NJ
05.2014 - 03.2016
Delivered exceptional customer service in fast-paced environment, ensuring positive dining experiences.
Maintained cleanliness of workstations, contributing to overall restaurant hygiene and safety.