Maddie Hawley
San Diego,CA
Summary
Dynamic hospitality professional known for delivering exceptional guest experiences. Expertise in client management and event planning, consistently exceeding performance targets while maintaining a customer-focused mindset.
Overview
4
4
years of professional experience
Work History
Hospitality Associate
Shoreclub
San Diego, California
09.2025 - Current
- Maintained organization and ensured service excellence for guests.
- Provided polished, professional support in a fast-paced hospitality environment.
Guest Experience Associate
Omni Hotels & Resorts
Austin, Texas
04.2025 - 08.2026
- Provided personalized service to hotel guests, enhancing their experience in a luxury hospitality environment.
- Coordinated multiple guest requests simultaneously, ensuring efficient and professional service delivery.
Style Advisor
Aritzia
San Diego, California
11.2025 - 01.2026
- Exceeded hourly performance targets while managing multiple priorities in fast-paced, high-volume environment.
- Maintained long-term client relationships through clear communication, trust, and attention to detail.
Celebrity stylist intern
Photobook Magazine
New York, New York
01.2025 - 03.2025
- Coordinated and prepared looks for high-profile clients, aligning with brand aesthetics and event-specific requirements.
- Managed social media for a magazine during Fashion Week, producing backstage content, including designer interviews and Instagram Reels, which increased audience engagement.
Sales Associate
Nordstrom
Austin, Texas
06.2024 - 01.2025
- Achieved top sales associate recognition by consistently surpassing monthly sales targets.
- Provided personalized customer experiences that strengthened client relationships and increased retention.
Social Media Content Creator
Main Hill Media
Fayetteville, Arkansas
09.2022 - 09.2023
- Created engaging video and digital content that enhanced social media and website presence.
- Contributed to creative production, improving online visibility and brand awareness.
Education
Bachelor of Arts - Multimedia
University of Arkansas
Fayetteville, Arkansas, AR01-2025
Skills
- Social media marketing
- Guest relations
- Event planning
- Client relationship management
- Customer-focused mindset
- Problem solving, proactive thinking
- Multi-tasking, high-volume environment management
- Effective communication
Timeline
Style Advisor
Aritzia
11.2025 - 01.2026
Hospitality Associate
Shoreclub
09.2025 - Current
Guest Experience Associate
Omni Hotels & Resorts
04.2025 - 08.2026
Celebrity stylist intern
Photobook Magazine
01.2025 - 03.2025
Sales Associate
Nordstrom
06.2024 - 01.2025
Social Media Content Creator
Main Hill Media
09.2022 - 09.2023
Bachelor of Arts - Multimedia
University of Arkansas