Ayshon D. Gibson

· Repaired and troubleshoot PC related hardware, software, and network issues

· Built software images for laptops and desktops

· Handled calls from colleagues and customers

· Documented the implementation of issues and resolve through the company’s ticketing system

· Presented IT new hire orientation to all incoming employee’s prepared all equipment requested, including desk set up for each new hire.

· Worked as apart of the Operational Tech Support Team within the company.

Familiar with Infrastructure, System administration, and Coding capabilities.

• Operated MIG and TIG welding processes to fabricate structural components.
• Interpreted blueprints and technical drawings to ensure precision in weld placement.
• Conducted quality inspections on finished products, ensuring adherence to safety standards.
• Collaborated with team members to optimize workflows and reduce downtime during projects.

• Enhanced operational efficiency by strategically operating a forklift to move pallets and heavy items.
• Increased warehouse productivity by 20%, contributing to prompt deliveries and customer satisfaction.
• Demonstrated attention to detail by verifying orders against shipping and receiving documentation.
• Achieved a 99.5% accuracy rate in order verification, minimizing errors and improving order fulfillment.
• Implemented a streamlined process for pulling order materials based on pick tickets and delivery schedules.
• Reduced material retrieval time resulting in quicker order processing and improved warehouse throughput.
• Played a key role in maintaining the integrity of the supply chain by executing accurate transfers and verifying documentation to enhance the accuracy of inventory management and reduce potential shipment errors.

• Cultivated a secure and welcoming atmosphere by professionally greeting guests and prioritizing safety.
• Implemented safety protocols, resulting in a significant 25% reduction in safety incidents.
• Conducted comprehensive patrols of the premises using a company vehicle, bicycle, and on foot.
• Executed patrolling strategies, leading to lower security breaches and amplify response time.
• Advanced surveillance and security measures by monitoring surveillance equipment to identify risks.
• Achieved a 20% improvement in response time to security incidents, enhancing facilities safety.

• Elevated guest experience by greeting visitors with friendliness and professionalism.
• Collaborated with the manager to identify and address inefficiencies in specific aspects of operations.
• Applied process improvements, resulting in prompt task completion, and increased operational efficiency.
• Demonstrated strong communication skills by processing requests, and relaying messages to personnel.
• Achieved a 95% accuracy rate in message relay, ensuring timely and accurate communication flow.
• Supplied comprehensive support to the manager in all aspects of business operations.
• Successfully assisted in the implementation of new office procedures, resulting in a 15% increase in overall office productivity and improved workflow.

• Spearheaded improved communication protocols by providing timely updates on task completion.
• Seamlessly coordinated communication to reduce miscommunication incidents, while also providing education to new members on the inner workings and daily duties of the platoon.
• Showcased exceptional organizational skills by efficiently preparing mission equipment for deployment.
• Significantly reduced equipment preparation time, enhancing the unit's readiness for rapid deployment.
• Operated wheeled and tracked vehicles, along with advanced communications equipment.
• Decreased equipment malfunctions, ensuring reliable transportation and communication during missions.