Summary
Work History
Education
Skills
Accomplishments
Sports, Band, Washburn Institute of Technology
Timeline
Generic

Ayva Nierenberg-Garcia

Topeka,KS

Summary

Offering excellent interpersonal skills and ability to create welcoming atmosphere for customers, eager to learn and develop in this environment. Brings foundational understanding of food safety practices and effective customer service techniques. Ready to use and develop communication and multitasking abilities in ice cream role. Developed strong customer service skills and ability to work efficiently in fast-paced, team-oriented environment. Gained valuable experience in managing transactions and maintaining cleanliness standards. Looking to transition into new field, leveraging skills in communication and efficiency to excel in different professional setting. Personable and friendly with knack for delivering exceptional customer service and creating welcoming environment. Possesses solid understanding of food safety and sanitation standards, paired with efficient cash handling and order processing skills. Dedicated to ensuring each customer receives prompt, courteous, and enjoyable service, enhancing overall customer satisfaction.

Work History

Ice Cream Scooper

Ultimate Scoop
4140 SW Huntoon St Topeka, KS 66604 United States
06.2026 - Current
  • Delivered exceptional customer service while accurately serving ice cream and toppings.
  • Maintained cleanliness of serving area, ensuring adherence to health and safety standards.
  • Assisted in inventory management by restocking supplies and monitoring product freshness.
  • Developed knowledge of flavors and menu offerings to enhance customer recommendations.
  • Collaborated with team members to optimize workflow during peak hours for efficient service.
  • Implemented strategies to reduce wait times, improving overall customer satisfaction ratings.
  • Enhanced store presentation through effective merchandising of ice cream displays and promotional materials.
  • Maintained cleanliness of the store through sweeping, mopping, and sanitizing workstations for an enjoyable environment.
  • Kept work area tidy and sanitary, promptly addressing spills, and other messes.
  • Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
  • Provided details on seasonal flavor availability, ice cream source, allergens, and specials.
  • Provided exceptional customer care through active listening skills and addressing concerns promptly.
  • Operated cash registers and processed payments accurately.
  • Greeted customers upon entering the store, creating a welcoming atmosphere that encouraged repeat business.
  • Scooped ice cream into cones and dishes while remaining mindful of portion sizes.
  • Maintained cleanliness and organization in establishment.
  • Handled customer inquiries about flavors, ingredients, and potential allergens with knowledge and professionalism.
  • Operated cash register, taking payments and issuing customer receipts.
  • Developed effective communication skills by interacting with diverse clientele on a daily basis.
  • Utilized strong multitasking abilities while taking orders, completing transactions, and answering questions simultaneously.
  • Assisted in inventory management by restocking ice cream flavors and supplies to ensure availability for customers.
  • Maintained menu knowledge to provide recommendations and answers to customer questions.
  • Offered samples of new ice cream flavors to customers.

Education

No Degree - Certified Nursing Assistant

Washburn Institute of Technology
5724 SW Huntoon St Topeka, KS 66604 United States
09-2026

Skills

  • Quick learner
  • Energy and enthusiasm
  • Hand-eye coordination
  • Memory retention
  • Reliability and punctuality
  • Proper sanitation practices
  • Food handling safety
  • Food safety compliance
  • Customer engagement
  • Guest service
  • Patience and empathy
  • Cleaning and organization
  • Allergy awareness
  • Cleanliness maintenance
  • Portion control

Accomplishments

    I have accomplished a lot in my life, but one of my biggest accomplishments is me making the Auxiliary team starting from my 8th grade year up to my 11th grade year now.

Sports, Band, Washburn Institute of Technology

I have been in sports all of my life. I played volleyball for 8 years, softball for 3, baseball for 2 years, and wrestling 1 year. I am on the Auxiliary team for my high school and have been for going on 5 years and I have been playing the flute for 7 years now.

Being a Certified Nursing Assistant has been a big part of my life because I am wanting to go further into the medical field.

Timeline

Ice Cream Scooper

Ultimate Scoop
06.2026 - Current

No Degree - Certified Nursing Assistant

Washburn Institute of Technology