Ayyub Noble Thompson
Philadelphia,PA
Summary
Dedicated Computer Information Systems student with expertise in information technology and problem-solving. Completed academic projects involving databases and programming, demonstrating strong analytical skills. Aiming to secure an internship to further develop technical abilities within a team setting.
Overview
4
4
years of professional experience
Work History
Residential Counselor
A&K Homes
Exton, USA
06.2025 - Current
- Supervised and monitored residents to ensure safety and well-being.
- Provided emotional support and positive role modeling to encourage personal growth.
- Assisted residents with daily living activities and routines to promote independence.
- Enforced house rules and program policies consistently to maintain order.
- Documented resident behavior, progress, and incidents accurately for record-keeping.
- Facilitated group activities and life-skills training to enhance social interaction.
- Supported residents during crises by following established intervention procedures.
- Collaborated with supervisors, counselors, and staff to improve care outcomes.
Toll Collector
PRWT Service
Philadelphia, USA
09.2024 - Current
- Collects tolls and is accountable for correct financial transactions.
- Reports toll violations and unusual situations and malfunctions of equipment to the Plaza supervisor and cooperates with DRPA Public Safety as required.
- Responsible for complying with DRPA Polices, Rules and Regulations.
- Collects toll accurately, efficiently, and courteously while always maintaining good public relations.
- Answers questions and gives directions to patrons in a courteous and efficient manner.
- Reports any abnormalities to Plaza Supervisor or DRPA Public Safety.
- Assists Plaza Supervisor as needed.
Security Guard
Metro One
Philadelphia, USA
06.2024 - 06.2025
- Monitored security post and conducted rounds to identify fire or safety hazards.
- Documented incidents and reported emergencies promptly to supervisor.
- Identified potential security risks and implemented preventative measures.
- Enforced company and client security policies consistently, responding immediately to alarms.
- Investigated disturbances thoroughly and compiled detailed daily reports.
- Executed hourly foot patrols, escalating incidents using security access control systems.
- Conducted physical security inspections to maintain a safe environment.
Sale Associate
Rite Aid
Jenkintown, USA
02.2022 - 05.2023
- Described merchandise and provided guidance on use, operation, and care to customers.
- Computed sales prices and processed cash or credit transactions efficiently.
- Maintained up-to-date knowledge of sales promotions, payment policies, and security protocols.
- Conducted inventory assessments and requisitioned new stock as needed.
- Received payments through cash, checks, credit cards, or automatic debits.
- Issued receipts, refunds, credits, or change accurately to customers.
- Counted cash drawer amounts at shift start to ensure accuracy and sufficient change.
Education
Bachelor of Computer Information Systems -
West Chester University
West Chester, PA02.2026
Diploma -
Academy Palumbo
Philadelphia, PA06.2023
Skills
- Microsoft Word, Excel, and PowerPoint
- Situational awareness
- Conflict resolution
- Critical thinking
- Electronics literacy
- Problem solving
- Attention to detail
- Time management
- Team collaboration
- Communication skills
- Adaptability
- Willingness to learn
Timeline
Residential Counselor
A&K Homes
06.2025 - Current
Toll Collector
PRWT Service
09.2024 - Current
Security Guard
Metro One
06.2024 - 06.2025
Sale Associate
Rite Aid
02.2022 - 05.2023
Bachelor of Computer Information Systems -
West Chester University
Diploma -
Academy Palumbo