Project Manager versed in all aspects of project and personnel management. Results-oriented and high-energy professional with talent for leading by example and inspiring peak performance. Dedicated to fostering strong effective team relationships.
Overview
17
17
years of professional experience
Work History
Project Manager
Premise Health Care
San Antonio, TX
11.2023 - 11.2024
Forecasted, scheduled and monitored project timelines, personnel performance, and cost efficiency.
Submitted project deliverables to clients, consistently adhering to quality standards.
Identified risks associated with each project and developed strategies for mitigating those risks.
Maintained records of all documents related to each project including specifications, change orders, invoices.
Built and established strong partnerships with teams, vendors and contractors.
Created project status presentations for delivery to customers or project personnel.
Store Manager
Stlonia
San Antonio, TX
08.2021 - 09.2022
Managed inventory control, cash control and store opening and closing procedures.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Completed point of sale opening and closing procedures.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
Approved regular payroll submissions for employees.
Rotated merchandise and displays to feature new products and promotions.
Area Manager
Michael Kors
San Antonio, TX
09.2018 - 04.2020
Conducted training sessions to educate employees on best practices and procedures to increase profitability.
Resolved conflicts promptly to promote positive environment for customers.
Assessed reports to evaluate performance, develop targeted improvements and implement changes.
Transformed underperforming teams into productive, profitable teams.
Boutique Manager
Bare Minerals
San Antonio, TX
02.2008 - 05.2018
Prepared yearly and quarterly budgets as well as effective strategies to consistently meet financial targets.
Created comfortable and inviting boutique environment to make customers feel welcomed and happy to make purchases.
Managed team of full-time and part-time staff, trained new workers and monitored performance.
Tracked store inventory and coordinated new purchases to keep adequate merchandise on hand for sustained sales.
Empowered customers to make informed decisions by educating on product and service offerings and current industry trends.
Oversaw merchandising strategies to effectively showcase all cosmetic products with eye-catching displays.
Showed associates how to improve customer interactions and increase sales with successful communication and consultative strategies.
Assisted in recruiting, hiring and training of team members.
Education
High School Diploma -
Lubbock High School
Lubbock, TX
05-1997
Skills
Performance Monitoring and Evaluation
Department Oversight
Time Management
Administrative Management
Verbal and Written Communication
Inventory Management
Policies and Procedures
Multitasking and Organization
Employee Training
Management Training
Presentations
Customer Relations Specialist
Languages
Spanish
Professional
Timeline
Project Manager
Premise Health Care
11.2023 - 11.2024
Store Manager
Stlonia
08.2021 - 09.2022
Area Manager
Michael Kors
09.2018 - 04.2020
Boutique Manager
Bare Minerals
02.2008 - 05.2018
High School Diploma -
Lubbock High School
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