Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Azariah Atkins

Orlando

Summary

Customer Service and Financial Services Representative with over 2 years of experience in enhancing customer satisfaction and loyalty through effective problem-solving and communication. Skilled in POS systems, data entry, and conflict resolution, with a proven track record of managing bill payments and processing checks accurately. Committed to creating a welcoming environment for customers and continuously improving service delivery through collaborative efforts and innovative practices.

Overview

3
3
years of professional experience

Work History

Medical Screener

Octapharma Plasma
Orlando
07.2024 - Current
  • Responsibilities of a Medical Screener include; properly identifying donors, documenting vitals, performing finger sticks, and registering new and returning donors.
  • Extensive experience in the plasma industry, ensuring compliance with health and safety regulations.
  • Trained new staff on screening protocols and best practices effectively.
  • Skilled in conducting thorough health assessments and pre-screening evaluations to determine donor eligibility.

Customer Service Rep

Walmart
Orlando
06.2022 - 07.2024

Process bill payments, Money Transfers, and resolve issues for customers such as locating items in store and refunds.

  • Resolved customer inquiries and issues promptly, enhancing customer satisfaction and loyalty through effective problem-solving.

Education

SURGICAL TECHNOLOGY -

City College
06.2025

Skills

  • Customer Service Representative
  • Financial Services Representative
  • POS Systems
  • Data Entry
  • Customer Retention
  • Patient care

Languages

French, Advanced Diploma in Advanced French

Timeline

Medical Screener

Octapharma Plasma
07.2024 - Current

Customer Service Rep

Walmart
06.2022 - 07.2024

SURGICAL TECHNOLOGY -

City College