Customer Service and Financial Services Representative with over 2 years of experience in enhancing customer satisfaction and loyalty through effective problem-solving and communication. Skilled in POS systems, data entry, and conflict resolution, with a proven track record of managing bill payments and processing checks accurately. Committed to creating a welcoming environment for customers and continuously improving service delivery through collaborative efforts and innovative practices.
Process bill payments, Money Transfers, and resolve issues for customers such as locating items in store and refunds.