Azeemuddin Khan
Skokie,IL
Summary
PTCB-certified Pharmacy Technician and Associate of Science graduate with six years of experience across specialty pharmacy and healthcare revenue cycle operations. Proven expertise in prior authorizations, financial clearance, and payer coordination within structured, high-volume environments. Skilled in validating clinical documentation, resolving denials, and maintaining authorization accuracy to ensure uninterrupted patient access to therapy.
Overview
10
10
years of professional experience
2
2
Certifications
2
2
years of post-secondary education
Work History
Partnerships Pharmacy Technician Advocate
Capsule Pharmacy
Skokie, IL
07.2025 - Current
- Remote role.
- Facilitate communication among 13+ health system partnerships, including urgent care networks, family medicine groups, and community hospital systems.
- Support patients, providers, payers, and internal teams with prescription intake and insurance resolution.
- Oversee comprehensive tracking and submissions of prior authorizations across multiple health system partnerships, leveraging various PBM insurance-specific payment portals and integrated EMR solutions.
- Facilitated benefits verification and documentation processes through effective EMR use, ensuring timely lab data gathering for prior authorizations.
- Collaborate with Audit and Claims teams to ensure adjudication accuracy and payer compliance.
- Collaborated with product, engineering, finance, and operations teams to resolve system-level performance challenges.
Commercial Data Specialist (Contract)
Stericycle
Chicago, IL
06.2024 - 03.2025
- Supported contract audit and billing data remediation for national healthcare accounts.
- Identified 12,000+ missing billing records during CRM migration initiatives.
- Resolved 300+ SAP–Salesforce discrepancies impacting revenue reporting.
- Reduced escalations by 40% through QA validation and workflow standardization.
- Collaborated with Sales, Billing, and Contracts teams to ensure CRM data consistency.
- Role concluded following workforce reduction after acquisition.
Strategy & Operations Associate (Contract)
DoorDash
Chicago, IL
12.2021 - 02.2023
- Supported non-restaurant merchants' catalog operations and data automation initiatives.
- Managed recurring catalog updates for 80+ retail and grocery merchants based on SLA cadences.
- Developed 80+ Python scripts to transform raw merchant data into structured catalog uploads.
- Automated catalog workflows transitioning from Jupyter Notebooks to Xcode execution.
- Developed an internal UPC normalization tool, achieving 90%+ accuracy.
- Queried merchant datasets using Snowflake to validate catalog integrity.
- Collaborated with Engineering and Product teams to align catalog systems.
- Role concluded due to company-wide layoffs.
Data Analyst
University of Illinois Hospital & Health Sciences System
Chicago, IL
12.2019 - 05.2021
- Supported revenue recovery, collections auditing, and insurance eligibility validation.
- Conducted Medicare and Medicaid eligibility reviews and billing audits.
- Developed Power BI dashboards tracking reimbursement and account aging.
- Validated billing data during Cerner-to-Epic EMR transition.
- Owned KPI and SLA reporting for the Revenue Recovery department.
Specialty Pharmacy Technician 2
University of Chicago Medicine
Chicago, IL
01.2018 - 12.2018
- Processed 250+ specialty prescriptions weekly with 95% accuracy.
- Submitted and tracked prior authorizations and appeals for specialty medications utilizing Epic.
- Resolved 200+ complex insurance denials, improving approval rates by 20%.
- Coordinated therapy initiation and insurance documentation with providers and patients.
- Supported specialty therapy programs.
- Enrolled patients in manufacturer assistance programs, PAP.
Certified Pharmacy Technician
Walmart Retail Pharmacy
Skokie, IL
04.2016 - 08.2017
- Supported prescription processing, insurance claims, and patient service in high-volume setting.
Education
Associate of Science - Computer Science
Oakton Community College
Des Plaines, IL 08.2023 - 12.2025
Skills
- Prior Authorizations
- Insurance Verification
- Benefits Validation
- Healthcare Revenue Cycle
- Financial Clearance
- SQL
- Power BI
- Snowflake
- Tableau
- Excel
- Epic
- PioneerRx
- Cerner
- Salesforce
- SAP
- Jira
- ServiceNow
- CoverMyMeds
Certification
- Iowa Pharmacy Technician – 9671071 | Aug 2025 – Aug 2027
- Illinois Pharmacy Technician – 049245287 | Aug 2025 – Mar 2026
- Google Data Analytics Professional Certificate – 2021
- CPhT - Certified Pharmacy Technician – 30313941 | July 2025 – July 2027
Timeline
Partnerships Pharmacy Technician Advocate
Capsule Pharmacy
07.2025 - Current
Commercial Data Specialist (Contract)
Stericycle
06.2024 - 03.2025
Associate of Science - Computer Science
Oakton Community College
08.2023 - 12.2025
Strategy & Operations Associate (Contract)
DoorDash
12.2021 - 02.2023
Data Analyst
University of Illinois Hospital & Health Sciences System
12.2019 - 05.2021
Specialty Pharmacy Technician 2
University of Chicago Medicine
01.2018 - 12.2018
Certified Pharmacy Technician
Walmart Retail Pharmacy
04.2016 - 08.2017