Azelia Herrera
Pearland,TX
Summary
Versatile and dynamic, with a proven track record in retail and customer service roles for the past 5 years. Excelling in teamwork and attention to detail, I successfully enhanced sales through strategic merchandise displays and superior customer engagement. I am recently certified in phlebotomy, showcasing a unique blend of technical and interpersonal skills. I'm currently looking for a job that will become a career with my certification.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Academy Sports and Outdoors
Pearland, TX
07.2024 - Current
- Prepared merchandise for purchase or rental.
- Processed and organized shipments, restocking merchandise on the sales floor promptly.
- Assisted in training new employees on proper use of equipment and safety protocols.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
Retail Sales Associate
TJ Maxxx
Kapolei, HI
02.2024 - 07.2025
- Unboxed new merchandise and restocked shelves in appealing, organized arrangements to promote items.
- Assisted customers by asking open-ended questions to understand their needs and suggest suitable merchandise.
- Initiated friendly conversations with customers to determine the level of assistance required.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Server
Sams Boat
Pearland, TX
08.2023 - 01.2024
- Responded to ad hoc cleaning duties at the end of the shift.
- Upheld high standards of sanitation per health department regulations.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Cashier
Walmart
Dumas, TX
05.2021 - 05.2023
- Processed returned merchandise by strictly following store return and exchange procedures.
- Performed other duties as assigned by management.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Collected payments and provided accurate change.
- Learned roles of other departments to provide coverage and keep the store operational.
Education
High School Diploma -
Dumas High School
Dumas, TX05-2023
Skills
- Department reset
- Friendly and outgoing
- Professional appearance
- Teamwork
- phlebotomy technician certified
- PPE use
- Flexible and adaptable
- Attention to detail
Certification
- phlebotomy certification
- food handlers certification
Timeline
Retail Sales Associate
Academy Sports and Outdoors
07.2024 - Current
Retail Sales Associate
TJ Maxxx
02.2024 - 07.2025
Server
Sams Boat
08.2023 - 01.2024
Cashier
Walmart
05.2021 - 05.2023
High School Diploma -
Dumas High School
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