Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Azeneth Oyervides

Eagle Pass,TX

Summary

Proven leader at Chick-Fil-A, adept in workload management and motivational techniques, significantly enhanced team productivity and customer satisfaction. Skilled in strategic planning and employee development, I excel in fostering customer focus and influencing positive outcomes, ensuring alignment with corporate goals.

Overview

3
3
years of professional experience

Work History

Team Leader Manager

Chick-fil-A
Eagle Pass, TX
06.2021 - 09.2024
  • Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
  • Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
  • Led employee relations through effective communication, coaching, training, and development.
  • Collaborated with senior management on strategic planning efforts, aligning departmental objectives with overall company vision.
  • Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.

Education

Highschool Diploma - Educarion

CC Winn High School
Eagle Pass, TX
05.2022

Skills

  • Customer Focus
  • Workload Management
  • Motivational Skills
  • Influencing skills

Languages

English
Professional Working
Swahili
Professional Working

Timeline

Team Leader Manager

Chick-fil-A
06.2021 - 09.2024

Highschool Diploma - Educarion

CC Winn High School
Azeneth Oyervides