AZER ISMAILOV
West Hollywood,CA
Summary
Management Experience, Customer Service, Problem-Solving Skills, Tracked inventory incoming and outgoing merchandise, Luxury Retail Experience over decades Sales and Management, Interpersonal Skills, Computer Skills, Leadership Skills, Hair and Fashion Stylist, Make Up Artistry Skills, and Multilingual (English, Turkish and Russian).
Overview
25
25
years of professional experience
Work History
Guerlain Ambassador
Neiman Marcus
2023.10 - Current
- Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
- Greeted customers and clients to create welcoming atmosphere.
- Assisted team with operational policies and procedures to drive services.
- Built relationships with key stakeholders, fostering collaboration and understanding between organization and community.
Chantecaille Business Manager
Saks Fifth Avenue
2023.04 - 2023.10
- Provide expert advice on Chantecaille skin care and makeup applicathion to address customer's specific concerns
- Maintaining an up to day knowledge of all Chantecaille products
- Ability to meet sales target and drive revenue growth.
Tom Ford Business Manager
Bloomingdales's Inc.
2015.11 - 2022.10
- Luxury Perfume Specialist, Make-up and Skin Care Specialist by providing the highest level of customer satisfaction
- Created strategies to develop and expand existing customer sales
- Consistently met planned sales goals per objectives set by the brand (Tom Ford) standards
- Also, worked with various lines within the department such as 'Estee Lauder, Tom Ford, La Prairie, Sisley, La Mer & Chanel.'
Salon Manager
Claire De Lune Co.
2014.10 - 2015.11
- Effectively managed logistical planning including site selection, and agenda review, and managed a team of ten beauty specialists
- Was mentored under the direct supervision of the salon owner where I gained knowledge of the business needs.
Chanel, Lancome, Clarins and Fragrances
Macy's Inc.
2010.08 - 2014.09
- Promoted sales programs to generate new customer leads
- Initiated service consultations by leading and learning the customer's preferences and beauty needs.
Personal Stylist
MaxMara Inc.
2009.10 - 2010.11
- Build a strong business client book by communicating effectively with the new ready-to-wear collection
- Skilled in Co-manager duties such as shipping, receiving, restocking, and visual merchandising skills.
Personal Stylist
Mario's Co.
2007.09 - 2009.10
- Luxury sales specialist in men's and women's ready-to-wear: watches, leather goods and fine jewelry
- Provided excellent customer experience and follow-up
- Build strong clientele while delivering 100% sales targets.
Luxury Sales Specialist
Montblanc
1999.10 - 2007.08
- Advised and assisted customers with Montblanc products curated to their personal needs
- Capture client information and actively develop a client base, consistently adding information to further promote boutique relationships
- Follow up with clients regarding new products and events.
Education
A.A.S -
Azerbaijan State Oil Academy
08.1998
Skills
- Customer Engagement
- Team Management
- Product Knowledge
- Brand Awareness
- Customer Education
- Demonstrations
- Diverse cultural understanding
- Product Recommendations
- Event Coordination
- Social Perceptiveness
- Policy analysis
- Multilingual Proficiency
- Cross-cultural collaboration
- Problem-Solving
- Customer Service
- Multitasking Abilities
- Excellent Communication
- Team Development
- Communication Management
- Creative Strategies
- Event Networking
- Brand Messaging
- Brand Image Alignment
- Product and Service Promotion
Languages
English
Native or Bilingual
Russian
Native or Bilingual
Turkish
Native or Bilingual
Azerbaijani
Native or Bilingual
Timeline
Guerlain Ambassador
Neiman Marcus
2023.10 - Current
Chantecaille Business Manager
Saks Fifth Avenue
2023.04 - 2023.10
Tom Ford Business Manager
Bloomingdales's Inc.
2015.11 - 2022.10
Salon Manager
Claire De Lune Co.
2014.10 - 2015.11
Chanel, Lancome, Clarins and Fragrances
Macy's Inc.
2010.08 - 2014.09
Personal Stylist
MaxMara Inc.
2009.10 - 2010.11
Personal Stylist
Mario's Co.
2007.09 - 2009.10
Luxury Sales Specialist
Montblanc
1999.10 - 2007.08
A.A.S -
Azerbaijan State Oil Academy