Aziasin Zuleta
Lake Worth,FL
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth, as well as my own personal growth.
Overview
6
6
years of professional experience
Work History
Guest Experience Team Member
Hard Rock Stadium
10.2024 - Current
- Enhanced guest interactions by providing personalized service and support to ensure memorable experiences.
- Implemented feedback mechanisms to assess guest satisfaction and improve service offerings effectively
- Trained new staff on customer service protocols and operational best practices, fostering a collaborative environment.
- Guided guests to assigned seating, ensuring efficient audience flow and maintaining venue order.
- Assisted in managing entry points, verifying tickets, and addressing patron inquiries effectively.
Youth Sports Instructor
Ben Bellucci Academy
08.2023 - Current
- Designed engaging sports programs tailored to diverse age groups and skill levels.
- Instructed youth in fundamental athletic skills, fostering teamwork and sportsmanship.
- Developed lesson plans incorporating safety protocols and learning objectives.
- Assessed participant progress, providing constructive feedback to enhance performance.
- Mentored junior instructors, facilitating skill development and instructional techniques.
Golf Course Attendant (Seasonal)
High Ridge Country Club
02.2025 - 05.2025
- Managed daily golf course operations, ensuring high standards of maintenance and customer service.
- Assisted in coordinating special events, providing support to guests and staff for seamless execution.
- Supervised team members, fostering a collaborative environment to enhance overall efficiency and performance.
- Trained new staff on operational procedures, promoting adherence to safety protocols and service excellence.
Golf Course Attendant
Kings Point Golf & Country Club
09.2024 - 02.2025
- Supervised daily operations to ensure smooth golf course functionality.
- Trained new staff on equipment usage and customer service protocols.
- Managed inventory of supplies, ensuring optimal stock levels for maintenance tasks.
- Implemented procedures to enhance course presentation and player satisfaction.
Front Desk Coordinator
Premier Family Health
07.2021 - 04.2023
- Coordinated patient scheduling and managed appointment flow for optimal clinic efficiency.
- Streamlined front desk operations by implementing new electronic health record systems.
- Ensured accurate patient data entry and maintained confidentiality in compliance with HIPAA regulations.
- Assisted healthcare providers in preparing for patient visits, enhancing overall patient experience.
Tournament Operations Coordinator
Caribbean Baseball Organization
12.2019 - 05.2021
- Coordinated logistics for events, ensuring timely execution and resource allocation.
- Managed inventory systems to track equipment and supplies for operational efficiency.
- Assisted in developing training materials for staff onboarding and process improvement.
- Communicated with stakeholders to facilitate smooth operations and resolve issues promptly.
Education
Bachelor of Science - Sports Management/ Minor in Business
Barry University
Miami, FL05-2020
Skills
- Event management & Safety
- Strategic team guidance
- Coaching and Mentorship
- Interpersonal skills
- First aid proficiency
- Guest relations
- Customer service
- Event Logistics
- Organization & Planning
Languages
Spanish
Limited Working
English
Native or Bilingual
Timeline
Golf Course Attendant (Seasonal)
High Ridge Country Club
02.2025 - 05.2025
Guest Experience Team Member
Hard Rock Stadium
10.2024 - Current
Golf Course Attendant
Kings Point Golf & Country Club
09.2024 - 02.2025
Youth Sports Instructor
Ben Bellucci Academy
08.2023 - Current
Front Desk Coordinator
Premier Family Health
07.2021 - 04.2023
Tournament Operations Coordinator
Caribbean Baseball Organization
12.2019 - 05.2021
Bachelor of Science - Sports Management/ Minor in Business
Barry University