Mia Soto
Humble,TX
Summary
Reliable Guest Experience Team Member with strong guest service, crowd management, and communication skills. Known for calm problem-solving, professional support, and safe guest movement during busy events.
Overview
2
2
years of professional experience
Work History
Guest Experience Team Member
Shield Event Staff
Houston, Texas
01.2025 - Current
- Greeted guests with friendly service and professional communication.
- Addressed guest concerns with calm and respectful communication to foster positive interactions.
- Assisted guests with directions, requests, and issue resolution.
- Verified guest credentials for event entry and directed attendees to assigned areas.
- Monitored crowd flow to ensure safe guest movement and enhance event experience.
Education
High School Diploma -
Atascocita High School
Humble, TX05-2027
Skills
- Event coordination
- Crowd management
- Safety protocols
- Customer service
- Guest relations
- Conflict resolution
- Communication
Timeline
Guest Experience Team Member
Shield Event Staff
01.2025 - Current
High School Diploma -
Atascocita High School