Lexi Evans
Player 15 Group Phoenix Suns
Phoenix ,AZ
3
years of professional experience
I have been gaining many skills in the writing field, specifically in sports recaps, as well as producing media video packages for college sports games. I major in sports journalism and minor in PR at Arizona State University. I can’t wait to gain more experience in a professional field! I am open to just about anything in sports media, including writing, marketing, management, or PR.
Work History
Guest Experience Team Member
2 Months- Assisted fans with wayfinding, seating support, and event information throughout stadium concourses.
- Monitored guest needs and resolved service issues with professionalism during game-day operations.
- Communicated clearly with security, ticketing, and event staff to support smooth guest flow.
- Supported entry processes by answering questions and directing guests to proper gates and amenities.
Guest Service Representative
5 Months- Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.
- Resolved guest complaints in a professional manner.
- Handled customer complaints with professionalism and empathy to ensure satisfaction.
- Assisted guests with inquiries and provided information about services.
- Collaborated with team members to enhance overall guest experience and service quality.
- Built and maintained productive relationships with employees.
Associate
1 Year 11 Months- Delivered exceptional customer service in fast-paced bakery-cafe environment, enhancing customer satisfaction and loyalty.
- Prepared food items to meet Panera Bread's quality and safety standards, ensuring compliance and customer confidence.
- Maintained cleanliness and organization of dining area and workstations, promoting a welcoming atmosphere and operational efficiency.
Sports Reporter
3 Months- Covered live sporting events and reported on key highlights and player performances.
- Interviewed athletes, coaches, and sports officials to develop compelling feature stories.
- Wrote articles for online platforms, adhering to publication deadlines.
- Researched statistics and trends to provide informed context in articles.
- Collaborated with editors to refine content and ensure clarity in reporting.
- Interacted with audience on social media, fostering fan engagement and receiving feedback.
- Collaborated in editorial meetings to brainstorm story ideas and refine coverage strategies.
Crew Member
1 Year 4 Months- Delivered outstanding customer service to enhance guest experience in fast-paced environment.
- Worked with team members to streamline food and beverage preparation process.
- Ensured cleanliness and organization of dining and play areas to create welcoming atmosphere for guests.
Education
Bachelor of Arts - Sports Journalism
- Minor in Public Relations
- Clubs: Sun Devil Daily, WCSN, Inferno intel, blaze radio and Women’s in sports and media.
- I Intend to get my Masters
Skills
Guest feedback collection
Guest services
Customer engagement
Client relations
Team collaboration
Time management
Multitasking
Guest engagement
Client relations
Event coordination
Attention to detail
Flexible schedule
Sportswriting
Content creation
Social media management
Research skills
Cash register operation
Event coverage
Sports reporting
Visual communication
Strong writing skills
Guest interaction
Multimedia storytelling
Video editing
Digital photography
Critical thinking
Customer feedback analysis
Cash handling experience
Guest experience enhancement
Hospitality knowledge
Timeline
Guest Experience Team Member
Arizona Cardinals
08.2026 - CurrentRead More
Guest Service Representative
Player 15 Group Phoenix Suns
05.2026 - CurrentRead More
Sports Reporter
State press at Arizona State University
02.2026 - 05.2026Read More
Associate
Panera Bread
11.2024 - 10.2026Read More
Crew Member
CEC Entertainment
01.2024 - 05.2025Read More
Arizona State University
Bachelor of Arts from Sports Journalism
Read More