Laura Lisowski
Hard Rock Stadium
Plantation,FL
46
years of professional experience
Experienced Guest Experience Team Member with strong empathy, clear communication, and guest relations skills. Known for safe venue support, policy enforcement, and smooth crowd flow across high-traffic event settings.
Work History
Guest Experience Team Member
6 Years 11 Months- Scanned tickets, verified credentials, and enforced venue policies with consistency and accuracy.
- Monitored crowd flow, supporting safe movement through gates, concourses, and seating areas.
Guest Experience Team Member
7 Years 3 Months- Maintained consistent service support at the same luxury suite for seven years.
- Coordinated with security, operations, and event staff to address issues and maintain guest satisfaction.
- Scanned tickets, verified credentials, and enforced venue policies to support smooth entry operations.
- Directed guests to seating, entrances, concessions, and amenities using clear stadium wayfinding.
Elementary School Teacher
36 Years 5 Months- Designed differentiated lessons aligning curriculum standards and student learning goals.
- Assessed student progress using formal and informal evaluations to guide instruction.
- Collaborated with grade-level teams to plan lessons and share best practices.
- Managed classroom routines, maintaining orderly environment for focused instruction.
- Integrated literacy, math, and technology resources to strengthen classroom engagement.
- Communicated regularly with families regarding student performance, behavior, and support needs.
Elementary School Teacher
2 Years 4 Months- Established a positive classroom environment through effective classroom management strategies, fostering respect and cooperation among students.
- Provided warm, supportive environment for developing academic, social, and emotional growth.
- Delivered standards-based instruction aligned with district curriculum and state benchmarks.
- Differentiated lessons to support diverse learning needs, including English language learners and exceptional student education students.
- Assessed student progress using formative data to adjust instruction and reinforce mastery.
Education
Master of Science - Elementary Education
Master of Science - Elementary Education
Bachelor of Science - Elementary Education
Skills
Guest support
Guest orientation
Client engagement
Customer-centric mindset
Exceptional communication
Conflict resolution
Teamwork and collaboration
Accomplishments
Recognized for Outstanding service at Hard Rock Stadium during THE football season and Formula 1.
Teacher of the Year at Bob Graham Education Center as well as Miami Gardens Elementary School.
Written grants for my classroom.
Timeline
Guest Experience Team Member
Florida Panthers
12.2019 - CurrentRead More
Guest Experience Team Member
Hard Rock Stadium
08.2019 - CurrentRead More
Elementary School Teacher
Miami Dade Public Schools
01.1983 - 06.2019Read More
Elementary School Teacher
Miami Archdiocese
08.1980 - 12.1982Read More
University of Miami
Master of Science from Elementary Education
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Nova Southeastern University
Master of Science from Elementary Education
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SUNY College At Oswego
Bachelor of Science from Elementary Education
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