Azima Reid
Hampton,VA
Summary
Motivated Optician with demonstrated ability in working well in busy environments. Leads successful teams with dynamic coaching skills. Friendly professional delivers positive engagement to put customers at ease. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
26
26
years of professional experience
Work History
Accounts Receivable Analyst
Hampton Newport News Community Services Board
Hampton, VA
07.2024 - Current
- Analyzed accounts receivable aging reports to identify discrepancies and expedite collections.
- Reviewed customer invoices for accuracy, ensuring compliance with company policies and reducing disputes.
- Collaborated with cross-functional teams to streamline billing processes and enhance cash flow management.
- Implemented automated systems for tracking payments, improving efficiency in collection efforts.
Optician
Luxur-eyes
Hampton
01.2022 - Current
- Educated patients on proper use, care and maintenance of eyeglasses and contact lenses.
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
- Suggested optional items such as lens coatings and lightweight lenses to improve patient experience with eyeglasses.
Optician
Meland And Nicholas Family /Eye To Eye
Hampton
01.2013 - 11.2023
- Educated patients on proper use, care and maintenance of eyeglasses and contact lenses.
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
- Suggested optional items such as lens coatings and lightweight lenses to improve patient experience with eyeglasses.
- Helped clients try on and select new frames and recommended lens options to meet specific needs.
- Adjusted frames to fit patient faces by bending and shaping with hands, tools, and heat.
- Performed basic vision testing for new patients.
Optical Assistant
Becker Eye Care
Hampton, VA
11.2013 - 11.2014
- Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
- Filled and dispensed eyeglass prescriptions, fitting frames, lenses and contact lenses for comfort and convenience.
- Helped patients with selecting and ordering glasses or contact lenses to encourage informed decisions.
- Managed administrative duties with phone reception, appointment scheduling and payment processing.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
- Maintained inventory levels and accurate records of contact lenses and eyeglass frames.
Front Desk Receptionist/ Optician
Riverside Hampton Roads Eye Associates
Hampton, VA
12.2003 - 11.2014
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Collected room deposits, fees, and payments.
Office Assistant
Dr Reginald Coleman
Jersey City, NJ
01.2000 - 12.2003
- Improved patient satisfaction by efficiently scheduling appointments and managing patient records.
- Enhanced patient care with timely and accurate data entry of medical histories, prescriptions, and lab results.
- Assisted physicians in providing high-quality care, completing insurance forms and handling referrals promptly.
- Increased accuracy of billing processes by carefully reviewing invoices and verifying insurance coverage before submission.
- Provided compassionate support to patients during check-in/check-out process, addressing concerns and answering questions as needed.
- Ensured smooth daily operations by managing incoming calls professionally while addressing inquiries or directing them to appropriate personnel.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Received, recorded and filed medical payments by check, cash, and credit card.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
Education
Associate Of Applied Science - Opticianry
J Sargeant Reynolds Community College
Richmond, VACertified - Opticianry
Norfolk Vocational School
Norfolk, VA05.2009
Skills
Supply Management
Order Preparation
Display Building
Product Upselling
Retail Sales
Transaction Processing
Insurance Verification
Customer Service
Supply and Equipment Ordering
Prescription Evaluation
Attention to Detail
Medical Device Fabrication
Billing Processing
Optical Needs Assessment
Inventory Management
Optical Display Arrangements
Appointment Scheduling
Verifying Prescriptions
Product and Service Recommendations
Managing Repairs
Skills
- Patient Testing
- Quality Control
- Analytical Thinking
- Administrative Functions
- Data Verification
- Frame Repair
- Selecting Frames
- Insurance Approvals
Timeline
Accounts Receivable Analyst
Hampton Newport News Community Services Board
07.2024 - Current
Optician
Luxur-eyes
01.2022 - Current
Optical Assistant
Becker Eye Care
11.2013 - 11.2014
Optician
Meland And Nicholas Family /Eye To Eye
01.2013 - 11.2023
Front Desk Receptionist/ Optician
Riverside Hampton Roads Eye Associates
12.2003 - 11.2014
Office Assistant
Dr Reginald Coleman
01.2000 - 12.2003
Associate Of Applied Science - Opticianry
J Sargeant Reynolds Community College
Certified - Opticianry
Norfolk Vocational School