Aziza Murodullayeva
REMOTE INTERPRETER / LANGUAGE SPECIALIST
Tashkent,Uzbekistan
Summary
Well-qualified Customer Service Specialist with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
8
8
years of professional experience
2
2
Certifications
5
5
Languages
Work History
Dispatcher & Night Shift Manager
Atobase Trans LLC
08.2024 - Current
- Directed dispatching, routing, and tracking of 200 fleet vehicles.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
- Maintained updated and detailed records of calls in physical and electronic database.
Sales Consultant
Victoria's Secret
01.2022 - 01.2024
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Responded to telephone and in-person requests for information.
- Provided sales and customer service assistance to walk-in traffic
English Tutor/ IELTS Mentor
IELTS.UZ Education Centre
01.2018 - 09.2021
- Improved students' written and verbal English skills through personalized learning programs.
- Enhanced students'' reading and writing skills by implementing interactive and engaging lesson plans.
- Developed personalized tutoring sessions based on student needs, leading to improved academic performance.
- Taught students study techniques and strategies for succeeding on grammar and composition tests.
Education
BBA - International Business Management
Społeczna Akademia Nauk
Warsaw, Poland 05.2001 -
High School Diploma -
Secondary School Number 23
Namangan, Uzbekistan 05.2001 -
Bachelor of Arts - Political Science & International Relations
University of Warsaw
Warsaw, Poland 05.2001 -
Skills
Data entry
Customer relationship management
Prioritizing calls
Stress tolerance
Communication management
Certification
IELTS 7
Timeline
TOPIK 2
03-2026
Dispatcher & Night Shift Manager
Atobase Trans LLC
08.2024 - Current
Sales Consultant
Victoria's Secret
01.2022 - 01.2024
IELTS 7
08-2019
English Tutor/ IELTS Mentor
IELTS.UZ Education Centre
01.2018 - 09.2021
BBA - International Business Management
Społeczna Akademia Nauk
05.2001 -
High School Diploma -
Secondary School Number 23
05.2001 -
Bachelor of Arts - Political Science & International Relations
University of Warsaw
05.2001 -