Development professional versed in building strong rapport to capitalize on sales and business opportunities. Manages lead pipeline and fosters growth through cold-calling, networking and marketing campaigns.
Overview
4
4
years of professional experience
Work History
Scheduling appointments and Manage Digital Files
SNA Alterations
01.2024 - Current
Coordinated and scheduled meetings, appointments and managed calendars for executives
Answered and directed phone calls and responding to emails
Managed and organized company files, ensuring they were easily accessible
Assisted clients with inquiries and provide information about services
Handled customer complaints and resolved issues in a timely manner
Entered and maintained accurate data in company databases and spreadsheets
Digital Personal Shopper
Walmart
05.2022 - Current
Efficiently assisted customers with their grocery orders, ensuring accurate and timely pickup service
Accurately picked and packed items according to customer needs and minimizing errors in order preparation
Utilized order management systems and mobile applications to track orders effectively and optimizing operational efficiency and reducing wait times for customers
Addressed and resolved customer inquiries or issues promptly, demonstrating strong problem-solving skills
Business Development Associate
Zameen.com
11.2021 - 02.2022
Scheduled client meetings conducted presentations and closed sales to achieve targets
Visited, called, and emailed clients to provide after-sales support and build long-term relationships
Planned efficient sales routes to maximize the number of customers served and incoming revenue
Sales And Marketing Associate
Asasa Properties
07.2021 - 09.2021
Coordinated calendars, correspondence, and sales presentations to support sales team
Built and maintained numerous PowerPoint presentations to support sales and marketing initiatives
Interacted professionally with customers, informing individuals of sales promotions, and driving product interest
Student Intern
VirtueNetz
06.2020 - 06.2021
Managed phones, triaged emails and performed social media marketing
Summarized and reported on research to team and management
Supported office staff by processing correspondence, documents, and reports
<ul>
<li>Hours per week: 40.</li>
</ul>
<p><strong>Duties, Accomplishments, and Related Skills:</strong></p>
<ul>
<li>Supervise and coordinate daily administrative workflows for a team of 15 employees, ensuring timely task execution, adherence to protocols, and consistent performance monitoring.</li>
<li>Maintain accurate records and documentation related to property intake, detainee processing, transportation, and deportation; verify and audit files to ensure regulatory compliance, and data integrity.</li>
<li>Execute high-volume data entry (up to 8 hours per day), including the entry of case notes, customs documentation, custody logs, and internal reports into secure federal databases.</li>
<li>Develop, review, and edit administrative reports and forms for internal use and government audits; ensure completeness, accuracy, and policy alignment.</li>
<li>Serve as the primary liaison between facility staff, supervisors, and stakeholders; facilitate clear, professional communication, and documentation flow across departments.</li>
<li>Identified discrepancies in data entries and corrected them accordingly.</li>
<li>Oversee inventory control processes, including the secure receipt, tracking, and storage of personal property, using standardized procedures and government tracking systems.</li>
<li>Conduct routine audits and quality control reviews to ensure that administrative practices meet federal operational standards.</li>
<li>Apply sound judgment to evaluate options, solve problems, and make informed recommendations on administrative and operational matters, contributing to efficient workflow management, and compliance with agency standards.</li>
<li>Assist in developing and revising privacy and security policies concerning Personally Identifiable Information (PII); identify potential compliance risks, and recommend solutions.</li>
<li>Coordinate logistics for detainee transportation to court and medical appointments, manage schedules, and track movement through detailed administrative planning.</li>
<li>Conduct roll calls, and ensure accountability through diligent documentation, system updates, and status reporting.</li>
</ul>
<p>Supervisor: Scott Jackson (949) 456-2706.</p>
<p>Permission to contact: Yes.</p> at ProTech USA LLC, Government Contracting<ul>
<li>Hours per week: 40.</li>
</ul>
<p><strong>Duties, Accomplishments, and Related Skills:</strong></p>
<ul>
<li>Supervise and coordinate daily administrative workflows for a team of 15 employees, ensuring timely task execution, adherence to protocols, and consistent performance monitoring.</li>
<li>Maintain accurate records and documentation related to property intake, detainee processing, transportation, and deportation; verify and audit files to ensure regulatory compliance, and data integrity.</li>
<li>Execute high-volume data entry (up to 8 hours per day), including the entry of case notes, customs documentation, custody logs, and internal reports into secure federal databases.</li>
<li>Develop, review, and edit administrative reports and forms for internal use and government audits; ensure completeness, accuracy, and policy alignment.</li>
<li>Serve as the primary liaison between facility staff, supervisors, and stakeholders; facilitate clear, professional communication, and documentation flow across departments.</li>
<li>Identified discrepancies in data entries and corrected them accordingly.</li>
<li>Oversee inventory control processes, including the secure receipt, tracking, and storage of personal property, using standardized procedures and government tracking systems.</li>
<li>Conduct routine audits and quality control reviews to ensure that administrative practices meet federal operational standards.</li>
<li>Apply sound judgment to evaluate options, solve problems, and make informed recommendations on administrative and operational matters, contributing to efficient workflow management, and compliance with agency standards.</li>
<li>Assist in developing and revising privacy and security policies concerning Personally Identifiable Information (PII); identify potential compliance risks, and recommend solutions.</li>
<li>Coordinate logistics for detainee transportation to court and medical appointments, manage schedules, and track movement through detailed administrative planning.</li>
<li>Conduct roll calls, and ensure accountability through diligent documentation, system updates, and status reporting.</li>
</ul>
<p>Supervisor: Scott Jackson (949) 456-2706.</p>
<p>Permission to contact: Yes.</p> at ProTech USA LLC, Government Contracting
Customer service, Coordination of appointments, answering phone calls, filing files, Billing of Medical Plans at Occupational Internship Office Officer DR. Blanco, Oficina Dental del TuqueCustomer service, Coordination of appointments, answering phone calls, filing files, Billing of Medical Plans at Occupational Internship Office Officer DR. Blanco, Oficina Dental del Tuque