Herminia Rodriguez

Approached customers and engaged in conversation through use of effective interpersonal and people skills.

• Prioritized and organized tasks to efficiently accomplish service goals.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

• Maintained cleanliness and organization of gas station facilities and equipment.
• Greeted customers and delivered exceptional service to enhance their experience.
• Operated cash registers to process payments for goods and services.
• Assisted co-workers with tasks to ensure smooth operations of the store.
• Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
• Created tailored sales strategies to align with customer needs and increase sales.
• Trained new staff on procedures and customer service standards.
• Learned tasks efficiently to enhance overall performance.
• Guided customers through fuel purchase process and offered relevant product information.

• Maintained cash drawer accuracy and balanced transactions at shift end to ensure financial integrity.
• Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
• Assisted customers with product inquiries and provided knowledgeable recommendations.
• Helped customers find specific products, answered questions, and offered product advice.
• Greeted customers and answered any questions they had about the store's products and services.
• Handled returns and exchanges following store policies for customer satisfaction.
• Trained new cashiers on register operations and customer service, improving service quality and efficiency.
• Promoted store loyalty programs, increasing customer engagement and retention.
• Organized and replenished shelves with products to ensure availability for customers.