Azra Hrustic
St. Augustine/Jacksonville,FL
Summary
Result driven, innovative, and enthusiastic professional with track record of success across wide range of positions in Banking industry. Possesses exceptional interpersonal, problem-solving and analytical skills to provide advice and expertise to client organizations improving business performance. Experienced in all aspects of risk management, operations, strategy and leadership.
Overview
13
13
years of professional experience
Work History
Sr Business Execution Consultant - Front Line
Wells Fargo Bank
10.2016 - Current
- Lead support functions or operations for multiple business groups and contribute to large scale initiatives on Front Line Monitoring (FLM) team.
- Served as supervisor for proactive and supervision monitoring efforts and team.
- Participated in hiring process and successfully led onboarding of new employees to team.
- Planned and contributed to development of risk management controls.
- Ensured efficiency, quality, cost effectiveness of solutions, and pipeline management relating to assigned projects/tasks.
- Researched moderately complex business, operational, and strategic initiatives require analytical skills, risk/compliance knowledge, and meeting short deadlines.
- Developed business cases to influence management/compliance, control and legal partners on need for systematic/procedural controls to mitigate risk.
- Worked independently to make recommendations for support functions by providing support and leadership.
- Assisted in planning and execution of variety of programs and initiatives that may include risk mitigation, efficiency, and customer experience.
- Collaborated and consulted with Front Line Monitoring management in developing project plans, monitoring, and process improvements.
- Lead and supported core efforts related to monitoring implementation, BAU process improvements, corrective actions/SHRP issues, audits, etc.
- Partnered with business leaders across different lines of business to address key decisions, risks, and issues within core efforts and provide detailed updates on core efforts to stakeholders.
- Conducted data/information gathering and analysis for strategic workstreams which let to process improvements and risk mitigation.
- Served as Front Line Monitoring point of contact for partners in Conduct Management, Surveillance Analytics, Legal, Compliance, and Control.
Regional Services Consultant
Wells Fargo Bank
11.2010 - 10.2016
- Led 11 branches in district to achieve operational, sales, and service performance objectives.
- Supported branch leadership and customers with complex sales and service issues.
- Guided and empowered leadership team to be excellent risk managers by providing coaching and guidance in compliance controls, risk management, and loss prevention.
- Directed and coached team members who did not report directly to me.
- Collaborated with leadership team on hiring and onboarding new management.
- Partnered with District Managers, Region Bank Presidents, RB Lead Region Presidents, Business Banking, Mortgage, Financial Advisors, and other lines of business on various business initiatives.
- Analyzed operational risk performance and losses at district and branch level. Implemented new process that improved risk performance.
- Served as mentor to Branch Managers who were inspired to move into risk management roles.
Education
Bachelor of Arts - Business Administration/International Business
University of North Florida
Jacksonville, FL06.2006
Skills
- Banking
- Risk Management - Compliance, Regulatory, and Operational
- Leadership
- Banking
- Data Analytics
- Problem Solving
- Internal Audit
- Ability To Develop Strong Partnerships
- Microsoft Office
Timeline
Sr Business Execution Consultant - Front Line
Wells Fargo Bank
10.2016 - Current
Regional Services Consultant
Wells Fargo Bank
11.2010 - 10.2016
Bachelor of Arts - Business Administration/International Business
University of North Florida
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