AZUCENA ZUNIGA
Brownsville,TX
Summary
Dynamic Youth Care Worker with experience at Southwest Key Programs, skilled in crisis intervention and communication. Successfully enhanced youth development through structured activities and positive reinforcement, fostering self-sufficiency and accountability. Proven ability to build trust-based relationships while maintaining a safe environment, demonstrating strong leadership and attention to detail.
Overview
7
7
years of professional experience
Work History
Youth Care Worker
Southwest Key Programs- Casa Antigua
11.2020 - 03.2025
- Provided a safe and nurturing environment for at-risk youth through consistent supervision and positive reinforcement.
- Completed clear and concise documentation of youth behavior and actions.
- Enhanced youth development by implementing structured activities and educational support.
- Improved communication skills among youths by encouraging group discussions and collaborative projects.
- Conducted regular safety checks and maintained facility cleanliness, ensuring a secure and hygienic environment for all program participants.
- Aided with crisis intervention by redirecting negative behaviors and offering peer counseling.
- Assisted youth with obtaining resources such as food, clothing and shelter.
- Attended Handle With Care trainings to enhance staff and youth safety during physical intervention.
- Intervened in crisis situations and counseled children experiencing emergencies and disruptive incidents.
- Would do youth laundry
Youth Care Worker
Southwest Key Programs- Casa Padre
03.2018 - 11.2020
- Conducted regular safety checks and maintained facility cleanliness, ensuring a secure and hygienic environment for all program participants.
- Delivered crisis intervention services when necessary, addressing urgent concerns promptly while maintaining safety for all involved parties.
- Assisted with daily living skills training, supporting self-sufficiency among program participants.
- Established clear expectations for behavior within the residential facility, reinforcing accountability among youths in our care.
- Reduced incidents of negative behavior by implementing positive reinforcement strategies.
- Improved communication skills among youth with tailored conflict resolution training.
- Built strong, trust-based relationships with youth, becoming reliable and positive role model.
- Completed clear and concise documentation of youth behavior and actions.
Education
Graduate CertificateCompute - Computer Office Specialist
South Texas Vo-Tech
Brownsville, TX08-2007
Business Administration
Lopez High School
Brownsville, TX05-2006
Skills
- Foreign Language Skills
- Data Analysis Skills
- Computer Skills
- Communication Skills
- Problem-Solving
- Critical Thinking
- Attention to Detail
- Adaptability
- Leadership
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Youth Care Worker
Southwest Key Programs- Casa Antigua
11.2020 - 03.2025
Youth Care Worker
Southwest Key Programs- Casa Padre
03.2018 - 11.2020
Graduate CertificateCompute - Computer Office Specialist
South Texas Vo-Tech
Business Administration
Lopez High School
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