Jesus Martinez
Brownsville,TX
Summary
Dynamic operations manager with a proven track record of enhancing organizational performance through innovative employee motivation techniques and robust policy implementation. Expertise in industry best practices, market trends, and regulatory compliance ensures alignment with operational excellence. Strategic leader known for analytical business planning and effective problem-solving, fostering an environment where teams thrive and customer needs are consistently met. Committed to developing talent through diligent training and mentorship, driving a results-oriented culture that empowers employees to excel in their roles.
Overview
27
27
years of professional experience
Work History
Manager
Burlington
10.2017 - 12.2025
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
- Maximized performance by monitoring daily activities and mentoring team members.
Assistant Merchandise Manager
Academy Sports Outdoors
03.2016 - 09.2017
- Designed displays to deliver interactive, engaging and memorable store experiences for shoppers.
- Educated staff about coordinating clothing racks and related displays to boost effectiveness of promotions.
- Set sales quotas, established performance expectations and visited retailers to optimize sales and customer service.
Store Manager
Marshalls
07.2012 - 02.2016
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Rotated merchandise and displays to feature new products and promotions.
Assistant Manager
Kmart
10.2006 - 07.2009
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Reduced corporate costs by developing and implementing improved merchandising, receiving and maintenance procedures.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
District Manager
Family Dollar
06.1999 - 10.2006
- Revitalized operations and realigned plans to better capture new opportunities and take advantage of changes in customer habits.
- Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.
- Produced reports outlining financial data to assist management with making strategic plans and operational decisions.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
Education
High School Diploma -
Mission High School
Mission, TX05.1990
Skills
- Policies and procedures
- Strategic planning
- Staff Management
- Creative merchandising
- Coaching and mentoring
- Business planning
- Budgeting
- Operations management
- Schedule optimization
- Customer service
- Team leadership
- Time management
LANGUAGES
English - Native or Bilingual
Spanish - Native or Bilingual
Timeline
Manager
Burlington
10.2017 - 12.2025
Assistant Merchandise Manager
Academy Sports Outdoors
03.2016 - 09.2017
Store Manager
Marshalls
07.2012 - 02.2016
Assistant Manager
Kmart
10.2006 - 07.2009
District Manager
Family Dollar
06.1999 - 10.2006
High School Diploma -
Mission High School
HOBBIES
I am family oriented which means my family drives me to be a better person and give it my all on my career. We spend time fishing, at the movies, or weekend BBQs at home.