Azul Casillas
Fresno,CA
Summary
Friendly, dependable, and people-focused, I bring strong multitasking skills and a warm, guest-centered approach to every interaction. As a tax and client service professional at H&R Block, I’ve helped people navigate stressful moments with clarity and calm. As a volunteer caring for pre-K children at my church, I’ve learned the value of patience, quick thinking, and creating a welcoming environment. I thrive in fast-paced settings, stay cool under pressure, and genuinely enjoy being part of a team that makes others feel seen and valued
Overview
1
1
year of professional experience
Work History
Tax Professional
H&r Block
Fresno , CA
01.2025 - Current
- In my role at H&R Block, I manage both technical tax preparation and front-facing client service in a fast-paced environment. I assist individuals in completing their taxes while helping them better understand the process in a clear and approachable way. As a Client Service Professional, I ensure every guest receives a warm, welcoming experience—whether over the phone or in person. I consistently deliver high satisfaction through clear communication, attention to detail, and problem-solving. My ability to multitask, work collaboratively with a team, and remain composed during busy seasons has helped me thrive in a high-volume setting. These strengths translate directly into roles that require speed, precision, and people-first service—like at Starbucks.
Youth Minister
Mountain View Church
Fresno , CA
06.2024 - Current
- As a volunteer at Mountain View Church, I help care for and lead pre-kindergarten children during Sunday services. I teach age-appropriate lessons, ensure their safety, and create a fun, welcoming environment where kids feel seen and supported. This role requires strong communication, patience, and quick thinking to respond to their needs while keeping things running smoothly. It’s taught me how to multitask, stay calm under pressure, and be present for others.
Education
GED -
California State University of Fresno
5241 N. Maple Avenue, Fresno, California 93710. 08-2024
High School Diploma -
Cart High School
2555 Clovis Ave, Clovis, CA 9361208-2023
High School Diploma -
Roosevelt High School
4250 E Tulare Ave, Fresno, CA 9370208-2020
Skills
- multitasking under pressure
- affective communication
- situational awareness
- time management
- quick problem solving
- quick learner
Timeline
Tax Professional
H&r Block
01.2025 - Current
Youth Minister
Mountain View Church
06.2024 - Current
GED -
California State University of Fresno
High School Diploma -
Cart High School
High School Diploma -
Roosevelt High School