Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Hi, I’m

Brandie Clark

Trainer
Semmes,AL
Brandie Clark

Summary

Supportive Trainer with detailed knowledge of industry practices and skills to provide long-term success for companies. Trained in Client Services use and negotiation. Known for a goal-oriented mindset and extensive knowledge of company policies.

Overview

7
years of professional experience

Work History

VXI Global Solutions LLC

Trainer
07.2021 - Current

Job overview

  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Monitored and reported trainee progress, introducing new learning tools to address individual needs.
  • Analyzed team performance and identified opportunities for additional training.
  • Delivered instructional presentations on equipment use, focusing on efficiency and safety.
  • Prepared and presented supplementary learning material to support structured lessons.
  • Developed individualized training plans to achieve staff readiness.
  • Identified and recommended staff for key positions and departments.

VXI Global Solutions LLC

Account Associate
07.2021 - Current

Job overview

  • Inspected merchandise to verify quality prior to customers taking ownership.
  • Maintained detailed documentation using [Software].
  • Sharpened skills by obtaining required continuing education credits and attending training to keep updated on legislative and industry changes.
  • Proved track record of managing, selling and developing relationships with strategic merchants.
  • Set up, updated and closed customer accounts in computer system.
  • Scheduled deliveries, monitored progress and coordinated with shipping companies.
  • Assisted company administrators with accessing and viewing available reports.
  • Answered customer emails, chats and telephone calls to respond to questions, provide details and resolve concerns.
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Managed and responded to correspondence and inquiries from customers and vendors.
  • Input financial data and produced reports using [Software].

Education

Remington College
Fort Worth, TX

Associate of Arts

Skills

  • Group and Individual Instruction
  • Web Browser Software
  • Monitoring
  • Microsoft SharePoint
  • Judgment and Decision-Making
  • Video Conferencing
  • Structural Supports
  • Social Perceptiveness
  • Interpersonal Communications
  • Instructing
  • Systems Analysis
  • Microsoft Access
  • Microsoft Office
  • New Hire Training
  • Remote Learning
  • Course Materials and Supplies
  • Planning and Coordination
  • Clear Verbal Communication

Accomplishments

  • Achieved Agent of the Month for both May and June of 2023 by scoring 100% on all KPIs with accuracy and efficiency.

Timeline

Trainer

VXI Global Solutions LLC
07.2021 - Current

Account Associate

VXI Global Solutions LLC
07.2021 - Current

Remington College

Associate of Arts

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