Bryann Leggiero
East Boston,MA
Summary
Dedicated Customer Service professional offering 10+ years of experience addressing customer requests and concerns. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Work History
Customer Service Manager
Bloomingdale’s
Chestnut Hill
11.2013 - 06.2024
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Provided professional services and support in a dynamic work environment.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Took ownership of customer issues and followed problems through to resolution.
- Collaborated with upper management to improve customer service processes and support structures company-wide.
- Passionate about learning and committed to continual improvement.
Education
Bachelor's Degree - Psychology
07.2024
Skills
- Inspiring leadership and team management
- Strong interpersonal and communication skills
- Proficient in developing and implementing customer service strategies
- Skilled in proactive problem-solving and decision-making
References
Available upon request.
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