Kiamber Anderson
Altamonte Springs, United States,FL
Summary
Dedicated individual successfully facilitates communication between people of different cultures and backgrounds. Brings wealth of knowledge and experience to organizations requiring interpretation and translation services. Committed to providing quality service and results. Smart professional with thorough understanding of various languages to fluently interpret and translate. Conveys intended messages accurately and reliably. Well-versed in interpretation and translation tools and services.
Overview
1
1
year of professional experience
Work History
Translator and Interpreter
Broadpath
03.2023 - Current
- Translated documents from [Language] to [Language].
- Enabled smoother negotiations for clients with foreign counterparts by offering real-time interpretation support.
- Upheld strict confidentiality guidelines when handling sensitive information or classified documents for clients.
- Improved cultural understanding among colleagues by providing language training sessions and workshops on foreign customs and practices.
- Fostered better understanding of complex documents by translating technical manuals, legal contracts, and medical reports.
- Provided verbal summaries of non-English documents for immediate use.
- Maintained high linguistic standards across all translations through rigorous proofreading and editing processes.
Pharmaceutical Customer Service Representative
BroadPath Healthcare
01.2023 - 03.2024
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
Degree For Billing And Coding - Medical Insurance Billing
Ultimate Medical Academy - Clearwater
Clearwater, FL06.2024
High School Diploma -
Smart Horizon
Tampa, FL10.2021
Skills
- Written Translation
- Excellent Listening Abilities
- Fluent Bilingualism
- Effective Communication Techniques
- Cultural Awareness
- Strong vocabulary skills
- Continuous learning mindset
- Proofreading expertise
- Team Collaboration Aptitude
Timeline
Translator and Interpreter
Broadpath
03.2023 - Current
Pharmaceutical Customer Service Representative
BroadPath Healthcare
01.2023 - 03.2024
Degree For Billing And Coding - Medical Insurance Billing
Ultimate Medical Academy - Clearwater
High School Diploma -
Smart Horizon
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