Josh Bloomston
Birmingham,AL
Overview
3
3
years of professional experience
Work History
Food Delivery Driver
DoorDash
Birmingham, Alabama
03.2020 - Current
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
Customer Service Representative
Publix Grocery Store
Birmignham, AL
05.2021 - 08.2021
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Crew Team Member
Smoothie King
Birmignham, AL
05.2019 - 01.2020
- Operated register to process payments and collect cash payment for order totals.
- Checked and restocked utensils and condiments in appropriate locations for guests.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors and dishwashing.
Education
Bachelor of Science - Marketing And Minor in Sales
The University of Alabama
Tuscaloosa, AL05.2024
High School Diploma -
Mountain Brook Highschool
Birmingham Alabama03.2020
Skills
- Valid Driver's License
- Order Verification
- Complaint Resolution
- DOT Regulations Compliance
- Teamwork and Collaboration
- Customer Service
- Computer Skills
- Heavy Lifting
- Sales Expertise
Timeline
Customer Service Representative
Publix Grocery Store
05.2021 - 08.2021
Food Delivery Driver
DoorDash
03.2020 - Current
Crew Team Member
Smoothie King
05.2019 - 01.2020
Bachelor of Science - Marketing And Minor in Sales
The University of Alabama
High School Diploma -
Mountain Brook Highschool