Yuliia Vorzul
Vernon Hills,IL
Summary
Motivated waitress with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
3
3
years of professional experience
Work History
Restaurant Waiter
The Lady Gregory Hotel
05.2022 - 01.2023
- Answered customers' questions, recommended items, and recorded order information.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Cultivated warm relationships with regular customers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Used cash registers and credit card machines to cash out customers.
Banquet Waiter
The Gostiny Dvor
10.2019 - 02.2022
- Arranged linens and table settings according to seating plan and event theme.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Maintained flexible work schedule to meet event needs.
- Cleared dishes and glassware quickly following each course.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
Education
No Degree - SSM And Target Advertising Courses
NewSchool
Kyiv, Ukraine12.2023
Business, Trade And Exchange Activities - Managment And Adminidtration
Kharkiv St University of Food Technology And Trade
Kharkiv, Ukraine06.2021
Master of Enterprise - Specialist in Commodity Science And Trade
Mykolaiv College of Economics And Food Technolog
Mykolaiv, Ukraine06.2019
Skills
- Service Quality
- Time management
- Attention to detail
- Cleanliness
- Adaptability
- Menu knowledge
- Customer service
- Upselling techniques
- Multitasking
- Reliability
- Professionalism
- Food Safety Understanding
- Positive attitude
- Physical stamina
- Cash handling
Languages
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
English
Professional Working
Timeline
Restaurant Waiter
The Lady Gregory Hotel
05.2022 - 01.2023
Banquet Waiter
The Gostiny Dvor
10.2019 - 02.2022
No Degree - SSM And Target Advertising Courses
NewSchool
Business, Trade And Exchange Activities - Managment And Adminidtration
Kharkiv St University of Food Technology And Trade
Master of Enterprise - Specialist in Commodity Science And Trade
Mykolaiv College of Economics And Food Technolog
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