Xiuhua Jiang
Hayward,CA
Summary
Motivated Food Service Worker with more than 10 years experience working closely with teammates to serve guests. Used to run a restaurant in China for more than 10 years. Diligently follows recipes to prepare food ingredients and complete dishes. Conscientious and self-directed professional successful at working quickly and accurately. Dependable Food Service Worker with solid background in foodservice and related positions. Works effectively within teams on timely, high-quality food preparation to drive patron satisfaction.
Overview
20
20
years of professional experience
Work History
Food Service Worker
Panda Express
Hayward, CA
04.2022 - Current
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items.
- Circulated kitchen area to receive work assignments and identify support tasks.
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
- Learned other teammates' work tasks to train as backup.
Nursing Assistant
Aegis Garden Retirement Community
Fremont, CA
06.2020 - 10.2021
- Managed over 10 elder patients who have lost basic self-management capacity per working day.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Helped patients effectively manage routine bathing, grooming and other hygiene needs.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
Lead Food Service Worker
Self-employeed
Puyang, China
06.2001 - 04.2017
- Managed and served over 10 tables with about 50 customers per dining period.
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items.
- Maintained composure and work quality while under stress.
- Maintained high personal grooming standards and uniform presentation.
- Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
Head Waitress
Baishan City Hotel
Baishan, China
09.1987 - 01.1990
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Inspected dishes and utensils for cleanliness.
- Stayed up-to-date on menu changes to help customers make food choices.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Education
Associate of Arts - Secretary
Jilin University
Changchun, Jilin, China06.1993
Skills
- Quality Assessments
- Regulatory Requirements
- Quality Control
- Fast-Paced Environment
- Productivity and Efficiency
- Menu Memorization
- Inventory Control
- Kitchen Staff Support
- Food Preparation
- Basic Mathematics
- Accurate Cash Handling
Languages
Chinese (Mandarin)
Native or Bilingual
English
Limited Working
Timeline
Food Service Worker
Panda Express
04.2022 - Current
Nursing Assistant
Aegis Garden Retirement Community
06.2020 - 10.2021
Lead Food Service Worker
Self-employeed
06.2001 - 04.2017
Head Waitress
Baishan City Hotel
09.1987 - 01.1990
Associate of Arts - Secretary
Jilin University
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