Lamon Brydie
JAMAICA,NY
Summary
Detail-oriented Insurance Sales Agent aiming to leverage 30 years of team development and client retention support growth and client satisfaction. Excellent history of increasing revenue while protecting client assets by delivering individualized policy and product recommendations.
Overview
23
23
years of professional experience
Work History
Insurance Agent/Office Manager
MNM CONSULTANTS INC
Jamaica, NY
01.2009 - 11.2021
- Maintained high standards of customer service by building relationships with clients.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
- Approached potential clients by using direct marketing mailings and phone contacts.
- Obtained underwriting approval by completing application for coverage.
- Finalized sales and collected necessary deposits.
- Calculated premiums and established payment methods for sales.
- Sold auto, home, and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
- Conducted annual reviews of existing policies to update information.
Licensed Insurance Agent
DCAP INSURANCE
Woodhaven, NY
02.1999 - 01.2009
- Calculated quotes and educated potential clients on insurance options.
- Obtained underwriting approval by completing application for coverage.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Reported policy changes and company conditions affecting customer satisfaction.
- Tracked progress of all outstanding insurance claims.
Education
Associate of Science - Paralegal Studies
NYC TECHNICAL COLLEGE
BROOKLYNNo Degree - PROPERTY CASUALTY LICENSE
POHS INSTITUTE
Kew Gardens, NYHigh School Diploma -
Murry Bergtraum High School For Business Careers
New York, NY06.1987
Skills
- Policy Feature Explanations
- Insurance Coverage Verification
- Underwriter Selection
- Premium Calculations
- Claims Information Gathering
- Policy Changes
- Policy Renewals
- Policyholder Communication
- Binder Coverage
- Insurance Policy Sales
- Document Control
- Verbal and Written Communication
- Customer Engagement
- Customer Referrals
- Billing Inquiries
- Customer Billing
- Call Center Customer Service
Timeline
Insurance Agent/Office Manager
MNM CONSULTANTS INC
01.2009 - 11.2021
Licensed Insurance Agent
DCAP INSURANCE
02.1999 - 01.2009
Associate of Science - Paralegal Studies
NYC TECHNICAL COLLEGE
No Degree - PROPERTY CASUALTY LICENSE
POHS INSTITUTE
High School Diploma -
Murry Bergtraum High School For Business Careers
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