Cherie-Ann Montante
Canton,MI
Summary
Helpful Hostess processes customer transactions, organizes reservations and coordinates dining room staff. Demonstrated success in working with staff to create unique dining experiences. Offering experience working in restaurant settings.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Rehab Service Technician
Special Tree: NeuroCare Center
Romulus, Michigan
03.2021 - Current
- Transported patients between rooms and appointments or testing locations.
- Participated in fun activities, including bingo and movies with patients each 2 hours to boost mood, improve overall memory and provide light entertainment.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Monitored each patient to ensure appropriate care and documented status changes.
- Observed patient care outcomes, including patient feedback, to facilitate ongoing quality care.
Hostess
Buffalo Wild Wings
Canton, Michigan
08.2020 - 03.2021
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Recorded available tables after seating each party using Open Table.
- Took information about guests' party size, led to seating, offered menus and drink menus.
- Suggested products to enhance service and meet or exceed sales goals.
Hostess/Waiter
Namaste Flavours
Canton, MI
02.2020 - 06.2020
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Kept detailed payment records throughout shift to complete cash and card payments.
- Used Clover to accurately and efficiently verify restaurant receipts and complete end-of-day paperwork.
- Used cash registers and credit card machines to cash out customers.
Education
High School Diploma -
Canton Preparatory High School
Canton06.2017
GED -
Washtenaw Community College
Ann Arbor, MI06.2025
Skills
- Cash Register Operations
- Cash Handling
- Honest and Ethical
- Payment Processing
- Warm and Welcoming
- Customer-Oriented
- Self-Motivated
- Multitasking and Prioritization
- Team Player
- Attention to Detail
- Flexible and Adaptable
- Service-Oriented
Certification
- First Aid/CPR Certified
Timeline
Rehab Service Technician
Special Tree: NeuroCare Center
03.2021 - Current
Hostess
Buffalo Wild Wings
08.2020 - 03.2021
Hostess/Waiter
Namaste Flavours
02.2020 - 06.2020
High School Diploma -
Canton Preparatory High School
GED -
Washtenaw Community College