Overview
Work History
Education
Skills
Timeline
Generic

Katie McClinchy

Depere,WI

Overview

12
12
years of professional experience

Work History

Admissions Coordinator

Compassus Hospice
12.2020 - Current
  • Coordinated hospice admissions, working closely with patients and families to ensure smooth transition.
  • Maintained professional relationships with hospital discharge planners to facilitate timely hospice admissions.
  • Navigated Epic to ensure all necessary paperwork was completed accurately for hospice admissions.
  • Verified insurance coverage prior to hospice admissions to prevent any delays.
  • Served as a regional mentor to new Admissions Coordinators, providing guidance and support.

Business Office Coordinator

Compassus Hospice
12.2018 - 12.2020
  • Ensured new colleagues complete all necessary on-boarding processes. including paperwork and orientation.
  • Maintained up-to-date colleague files and created confidential records such as personnel files.
  • Assisted in admission coordination and scheduling.
  • Managed bi-weekly payroll for employees, ensuring accuracy and timeliness.


Team Coordinator

Heartland Hospice
04.2015 - 12.2018
  • Assisted with the coordination of hospice patients admissions.
  • Managed staff scheduling to ensure adequate coverage.
  • Ordered supplies and durable medical equipment (DME) for patients.
  • Handled physician order requisitions efficiently.

Patient Care Coordinator-CNA

Unity Hospice
09.2012 - 04.2015
  • Delivered exceptional patient care and experiences, ensuring high standards of service.
  • Followed documentation protocols to safeguard the confidentiality of patient records.
  • Facilitated communication between patients and various departments and staff.
  • Applied administrative knowledge and courtesy to explain procedures and services to patients.
  • Provided clear expectations to help clients and families understand hospital policies and procedures.
  • Answered incoming calls, scheduled appointments, and managed medical records.
  • Organized patient records and database to facilitate information storage and retrieval.
  • Assisted patients with personal hygiene management, feeding, and ambulation.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility.
  • Documented patient information and care activities in electronic health records.

Education

Associate of Science - Criminal Justice

Northeast Wisconsin Technical College
Green Bay, WI
05-2013

Skills

  • Detail oriented-efficiency: Demonstrated ability to maintain high accuracy and efficiency in tasks
  • Complex problem solving: Strong analytical skills to identify and resolve complex issues effectively
  • Epic knowledge: Proficient in using Epic for referral management
  • Time management: Excellent ability to prioritize tasks and manage time efficiently to meet deadlines
  • Microsoft Office Suite: Advanced skills in Word, Excel, and Teams for documentation, data management, and collaboration

Timeline

Admissions Coordinator

Compassus Hospice
12.2020 - Current

Business Office Coordinator

Compassus Hospice
12.2018 - 12.2020

Team Coordinator

Heartland Hospice
04.2015 - 12.2018

Patient Care Coordinator-CNA

Unity Hospice
09.2012 - 04.2015

Associate of Science - Criminal Justice

Northeast Wisconsin Technical College

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Katie McClinchy