Katie McClinchy
Depere,WI
Overview
12
12
years of professional experience
Work History
Admissions Coordinator
Compassus Hospice
12.2020 - Current
- Coordinated hospice admissions, working closely with patients and families to ensure smooth transition.
- Maintained professional relationships with hospital discharge planners to facilitate timely hospice admissions.
- Navigated Epic to ensure all necessary paperwork was completed accurately for hospice admissions.
- Verified insurance coverage prior to hospice admissions to prevent any delays.
- Served as a regional mentor to new Admissions Coordinators, providing guidance and support.
Business Office Coordinator
Compassus Hospice
12.2018 - 12.2020
- Ensured new colleagues complete all necessary on-boarding processes. including paperwork and orientation.
- Maintained up-to-date colleague files and created confidential records such as personnel files.
- Assisted in admission coordination and scheduling.
- Managed bi-weekly payroll for employees, ensuring accuracy and timeliness.
Team Coordinator
Heartland Hospice
04.2015 - 12.2018
- Assisted with the coordination of hospice patients admissions.
- Managed staff scheduling to ensure adequate coverage.
- Ordered supplies and durable medical equipment (DME) for patients.
- Handled physician order requisitions efficiently.
Patient Care Coordinator-CNA
Unity Hospice
09.2012 - 04.2015
- Delivered exceptional patient care and experiences, ensuring high standards of service.
- Followed documentation protocols to safeguard the confidentiality of patient records.
- Facilitated communication between patients and various departments and staff.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Provided clear expectations to help clients and families understand hospital policies and procedures.
- Answered incoming calls, scheduled appointments, and managed medical records.
- Organized patient records and database to facilitate information storage and retrieval.
- Assisted patients with personal hygiene management, feeding, and ambulation.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility.
- Documented patient information and care activities in electronic health records.
Education
Associate of Science - Criminal Justice
Northeast Wisconsin Technical College
Green Bay, WI05-2013
Skills
- Detail oriented-efficiency: Demonstrated ability to maintain high accuracy and efficiency in tasks
- Complex problem solving: Strong analytical skills to identify and resolve complex issues effectively
- Epic knowledge: Proficient in using Epic for referral management
- Time management: Excellent ability to prioritize tasks and manage time efficiently to meet deadlines
- Microsoft Office Suite: Advanced skills in Word, Excel, and Teams for documentation, data management, and collaboration
Timeline
Admissions Coordinator
Compassus Hospice
12.2020 - Current
Business Office Coordinator
Compassus Hospice
12.2018 - 12.2020
Team Coordinator
Heartland Hospice
04.2015 - 12.2018
Patient Care Coordinator-CNA
Unity Hospice
09.2012 - 04.2015
Associate of Science - Criminal Justice
Northeast Wisconsin Technical College